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Conference and Events Coordinator
2 months ago
Job Title: Conference and Events Coordinator
About the Role:
We are seeking a highly skilled and experienced Conference and Events Coordinator to join our expanding Sales team at the Duxton Hotel. As a key member of our team, you will be responsible for promoting our hotel's conference and events offerings to potential clients, responding to inquiries, and coordinating event services.
Key Responsibilities:
- Promote the hotel's conference and events offerings to potential clients, highlighting our unique features and services.
- Respond to inquiries regarding services, including room and equipment hire, catering, and related event services, providing detailed information and quotes.
- Meet with clients to assess their needs and present tailored package options, ensuring a seamless and successful event experience.
- Coordinate and arrange event services such as conference facilities, catering, audiovisual equipment, accommodation, transport, and social events, ensuring all details are meticulously planned and executed.
- Oversee participant registration and ensure the smooth execution of events, including setup, logistics, and follow-up.
- Negotiate service types and costs within budget parameters, ensuring the client's needs are met while maintaining the hotel's profitability.
- Organize and manage a variety of events, from conferences and corporate functions to weddings and social events, ensuring a high level of customer satisfaction.
- Adhere to hotel operational policies and procedures, as well as Occupational Health and Safety (OH&S) guidelines, ensuring a safe and secure environment for all guests and staff.
Requirements:
- Hold relevant event organisation qualifications and experience, with a proven track record of delivering successful events.
- Ability to work under pressure within a large team, and as an individual, with excellent communication and interpersonal skills.
- Knowledge of OH&S and food hygiene standards, with a commitment to maintaining a safe and healthy work environment.
- A passion for sales and event organisation, with a commitment to wanting to succeed and advance your career.
- Passion to provide a superior and welcoming customer service experience, ensuring client satisfaction and loyalty.
- Ability to work flexible hours, including weekends and nights, with a willingness to adapt to changing circumstances.
- Australian National Police Clearance, no more than three months old, with a commitment to maintaining a clean and secure work environment.
Benefits:
- Employee Well-Being Program, promoting a healthy work-life balance and employee satisfaction.
- Employee Recognition Program, acknowledging and rewarding outstanding performance and contributions.
- Workplace Banking Partnership Program, providing financial support and assistance.
- Career Development Program, offering training and development opportunities to enhance skills and knowledge.
- Education Subsidy, supporting employees in their educational pursuits.
- Uniform and Equipment Provided, ensuring a professional and efficient work environment.
- Preferred Accommodation and Food & Beverage Rates, offering exclusive benefits and discounts.
Remuneration:
The successful candidate will receive a competitive remuneration package, ranging from $73,150 to $85,000 per annum, depending on experience and qualifications.
