Operational Support Specialist

3 weeks ago


Melbourne, Victoria, Australia Canon Full time

Compensation: $65,000 - $75,000 per annum

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About Us:

Canon Business Services ANZ is a market leader in Business Process Optimisation and IT services, delivering bespoke solutions to organisations for over 20 years. We work collaboratively with customers to get the results they want, overcoming challenges and freeing them up to focus on what sets them apart.

We're trusted by industry leaders because of our dedicated customer focus and agile approaches to solving key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade.

When you join Canon Business Services ANZ, you'll find a rewarding culture that values you. You'll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group's success.

Job Description:

The role of Operational Support Specialist focuses mainly on the efficient management of both physical and electronic records, including record sentencing, in accordance with set service standards and contractual requirements.

Main Responsibilities:

  • Mailroom duties
  • Reception duties
  • File creations and retrievals
  • Data Entry/Admin
  • Handle and resolve phone enquiries
  • Ad hoc administration / duties as required
  • Some moderate to heavy lifting

Key Requirements:

  • Mailroom experience is an advantage, however training will be provided
  • Accurate data entry skills and attention to detail
  • Exceptional presentation and communication skills
  • Ability to work well within or lead a team
  • Excellent administrative, time management and organisational skills
  • Desire to deliver and exceed client expectations

Benefits:

We believe in the power of an inclusive & diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate.



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