Airport Operations Support Specialist

4 weeks ago


Melbourne, Victoria, Australia Jetstar Full time

We are seeking a skilled Airport Operations Support Specialist to join our Customer Experience team at Melbourne Airport. This is a permanent full-time opportunity that offers the chance to work with a large number of stakeholders and be part of an exciting period in our company's history.

Company Overview

The Jetstar Group is one of the largest low-cost airline groups in the Asia Pacific by revenue, operating a fleet of over 90 aircraft and offering more than 5,000 flights a week to 58 destinations across the region.

About the Role

This role will provide administrative support to our Manager, Cabin Crew, and the Cabin Crew Leadership Team, ensuring efficient implementation of administrative processes across our Victorian and South Australian bases. Key responsibilities include acting as a key point of contact for queries, communicating crew performance and operational concerns, and providing general administrative support.

Key Responsibilities
  • Acting as a key point of contact and responding to a broad range of queries
  • Communicating crew performance and operational concerns to relevant stakeholders
  • Providing administrative support to Cabin Crew leaders
  • Building positive working relationships with key stakeholders
Requirements

We are looking for an individual with proven experience in a key administrator role, excellent verbal and written communication skills, and high-level computer literacy. A strong understanding of payroll processes and the ability to work on multiple tasks with competing deadlines are also essential.

What We Offer

In return for your hard work and dedication, we offer a competitive salary of approximately $80,000 per annum, access to unlimited heavily discounted fares to destinations all over the world, and a range of salary packaging and leave benefits. Our team members enjoy a dynamic and inclusive work environment, with opportunities for career growth and professional development.



  • Melbourne, Victoria, Australia Melbourne Airport Full time

    Job Title:Airport Operations Learning and Development SpecialistAbout the Company:Melbourne Airport is one of Australia's premier transport hubs, connecting us to the global marketplace. We are committed to creating connections that matter and enhancing the traveller experience.Job Description:We are seeking an experienced Learning and Development Specialist...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    About the RoleWe are seeking a highly skilled Airport Communications Specialist to join our team at Melbourne Airport.The successful candidate will be responsible for providing 24-hour communications, coordination, and monitoring services for external and internal operations within the Integrated Operations Centre (IOC).Key responsibilities include:Providing...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    About Melbourne AirportMelbourne Airport is one of Australia's premier transport hubs and Victoria's gateway to the world, connecting us to the global marketplace.We are committed to creating connections that matter and enhancing the traveller experience across every aspect of our organisation to deliver our vision of becoming Australia's favourite Airport...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    About the RoleWe are seeking a highly skilled and experienced Airport Communications Liaison Specialist to join our team at Melbourne Airport. As a key member of our Integrated Operations Centre, you will play a critical role in ensuring accurate and timely communication with various stakeholders.Key ResponsibilitiesCommunication Coordination: Provide...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    About Melbourne AirportMelbourne Airport is a premier transport hub and Victoria's gateway to the world, connecting us to the global marketplace.We are committed to creating connections that matter and enhancing the traveller experience across every aspect of our organisation to deliver our vision of becoming Australia's favourite Airport destination.Job...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    Exciting Opportunity at Melbourne AirportMelbourne Airport, a premier transport hub and Victoria's gateway to the world, is seeking an experienced Airport Operations Coordinator to join their team. This role is critical to the success of daily operations at the airport, ensuring accurate, timely, and appropriate communication to a wide range of customers and...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    An exciting opportunity has arisen for an experienced professional to join Melbourne Airport as a Communications Officer. This permanent full-time role is crucial to the success of daily operations at the airport, ensuring accurate, timely, and effective communication with customers and stakeholders.As a key member of the Integrated Operations Centre (IOC)...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    Melbourne Airport is at the forefront of a dynamic expansion, poised to support the city's ascent to become Australia's largest city. As we soar towards new heights, we're embarking on ambitious projects, including the development of a third runway, state-of-the-art terminals and major business park projects creating unparalleled opportunities for growth and...

  • Airport Ambassador

    4 weeks ago


    Melbourne, Victoria, Australia Melbourne Airport Full time

    As a Customer Experience Specialist at Melbourne Airport, you will be an integral part of our team that is shaping the future of premium airport services. This exciting opportunity will see you play a pivotal role in creating memorable experiences for our customers.Melbourne Airport is undergoing a dynamic expansion, poised to support the city's growth and...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    We are seeking a skilled and experienced Airport Presentation Coordinator Specialist to join our dynamic Engineering and Asset Management team at Melbourne Airport.The successful candidate will assist in enhancing the presentation of our airport precinct, collaborating with Asset Managers to improve quality of scope delivery and estate management. Key...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    We are seeking a highly skilled and experienced Airport Presentation Development Specialist to join our Engineering and Asset Management team at Melbourne Airport.The purpose of this role is to assist the Asset Managers in enhancing the presentation of the Melbourne Airport precinct, improving passenger experience and overall quality of scope delivery. This...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    Role Overview:Melbourne Airport is at the forefront of dynamic expansion, poised to support Melbourne's ascent as Australia's largest city. We're embarking on ambitious projects, including a third runway, state-of-the-art terminals, and major business park developments.This Terminal Property Coordinator role plays a crucial part in providing tenancy support...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    An exciting opportunity has emerged for a highly motivated and detail-oriented individual to join Melbourne Airport as an Airport Communications Coordinator on a permanent full-time basis.The Airport Communications Coordinator plays a pivotal role in ensuring the smooth operation of daily activities at Melbourne Airport. A key challenge for this role is to...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    About the RoleWe are seeking an experienced Learning & Development Specialist to join our team at Melbourne Airport. This is a fantastic opportunity for a talented professional to develop and deliver comprehensive training programs that support the growth and success of our airport operations.Job DescriptionKey Responsibilities:Learning Administration,...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    About Melbourne AirportMelbourne Airport is a major transportation hub in Australia, connecting the country to the global marketplace. We are committed to creating connections that matter and enhancing the traveller experience across every aspect of our organisation.Job Title: Airport Customer Experience SpecialistAbout the RoleWe are seeking an experienced...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    Unlock the Future of Aviation TechnologyWe're seeking a highly skilled and innovative Product Manager to join our team at Melbourne Airport, where you'll play a pivotal role in shaping the future of aviation technology. As a Product Manager, you'll be responsible for driving business improvements and managing the aviation system product roadmap to achieve...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    We are seeking an exceptional Airport Communications Coordinator to join our team at Melbourne Airport. This is a permanent, full-time opportunity.This role is critical to the success of our daily operations and will be responsible for ensuring accurate, timely and appropriate communication with various stakeholders. The successful candidate will also play a...


  • Melbourne, Victoria, Australia Jetstar Full time

    Jetstar, one of the largest low-cost airline groups in the Asia Pacific, is seeking an experienced Airport Operations Specialist to join its team.The ideal candidate will have a strong background in airport operations and management, with experience in leading teams and driving results. They will be responsible for supporting the operational excellence of...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    About the RoleWe are seeking a skilled Airport Communications Coordinator to join our team at Melbourne Airport.This is an exciting opportunity to contribute to the success of our daily operations, ensuring accurate and timely communication with customers and stakeholders.Key ResponsibilitiesCoordinate airport communications, gathering and sharing...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    Company OverviewMelbourne Airport is at the forefront of a dynamic expansion, poised to support the city's ascent to become Australia's largest city within the next decade.We're embarking on ambitious projects, including the development of a third runway, state-of-the-art terminals, and major business park projects creating unparalleled opportunities for...