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Insurance Account Manager

2 months ago

City of Adelaide, Australia AU047 JLT Risk Solutions PTY LTD Full time

About Us

AU047 JLT Risk Solutions PTY LTD is a leading provider of risk solutions for governments and their communities. We are passionate about empowering communities and helping people pursue their passions with confidence.

Job Summary

We are seeking an experienced Account Executive to join our Local Community Insurance Services (LCIS) team. As an Account Executive, you will be responsible for managing a portfolio of clients, building and maintaining strong relationships with key stakeholders, and identifying opportunities to provide insurance solutions that meet clients' needs and exceed their expectations.

Key Responsibilities

  • Manage a portfolio of clients, building and maintaining strong relationships with key stakeholders.
  • Answer client inquiries, arrange quotations, endorsements, and new business.
  • Manage the renewal process for existing clients, ensuring that policies are renewed on time and that coverage remains appropriate.
  • Identify opportunities to provide insurance solutions that meet clients' needs and exceed their expectations.
  • Develop and maintain a thorough understanding of clients' activities, and insurance requirements.
  • Provide guidance on coverage options, policy terms and conditions.
  • Work closely with internal teams to manage policy administration, billing, and claims management.
  • Ensure that all client interactions are accurately documented and that records are maintained in accordance with company policies and procedures.

Requirements

  • Minimum of 1-2 years' experience in a similar account management role within the insurance industry.
  • Strong knowledge of insurance products and services.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office Suite and experience with client management systems.
  • Undertake Company directed compliance training.
  • RG146 Tier 1 Insurance Broking Compliance.

What We Offer

  • A professional environment where your career path really matters.
  • Professional growth and development is supported in our global organisation.
  • A team environment that is passionate, energetic, and supportive.
  • Genuine work life balance.