Drive Business Growth Through Strategic Partnerships
1 week ago
As a Commercial Partnership Manager, you will play a key role in driving our partners' success by providing them with strategic advice to increase their performance growth and business value.
Your main objective will be to drive commercial partnerships, evaluating your partners' performance characteristics and prioritizing and managing the performance of a portfolio of accounts to an expected business value.
- You'll proactively contact partners, providing them with analysis, growth opportunities, feedback, and informing and advising them about new products and services.
Responsibilities include:
Key Responsibilities- Pro-active communication with partners in the region by telephone and internal messaging to assist with the development of our business.
- Responsible for a portfolio of partners, the first point of contact, answering questions and following up when needed.
- Responsible for maintaining a stable relationship with accommodation partners, ensuring they offer customers the best availability and competitive pricing.
- Be knowledgeable on our products so that their benefits and usage can be explained to Partners.
- Identify opportunities for partners that will help improve our business by using our internal segmentation to prioritize.
- Identify new potential partner leads and pass these leads on for further follow-up.
- Responsible for taking customer service escalations relating to managed portfolios and solving these in the most efficient manner for the business, partner, and customer.
- Support the organization of events, such as workshops and webinars, for partners, attending and participating in partner events for managed portfolios.
To succeed in this role, you'll need:
- A solution-oriented and results-driven approach
- Strong work ethic, self-directed, and resourceful
- Proactive, flexible, and capable of working independently and in a team
- Ability to prioritize own workload and efficiently manage time
- Strong and engaging communication skills
- Ability to influence partners over the phone to implement suggestions
- Eye for accuracy and analytical skills
- Proficiency in English and Japanese written and verbal communication
We offer a competitive compensation package and unique benefits, including annual paid time off, hybrid working arrangements, industry-leading product discounts, and a commitment to diversity, equity, and inclusion.
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