Customer Service Coordinator

4 days ago


Toowoomba, Queensland, Australia Coates Hire Full time

About Coates Hire

We are a leading provider of equipment hire solutions, proudly Australian owned and committed to delivering exceptional customer service.

The Role

We are seeking a skilled Customer Service Coordinator to join our team at our Toowoomba branch. As the first point of contact for customers, your primary goal will be to ensure that our customers receive the best possible service with their equipment solutions.

Key Responsibilities

  • Addressing customer needs in person, by phone and email
  • Generating hire schedules, quotes, and invoicing
  • Coordinating equipment deliveries, transfers, pick-ups, repairs & breakdowns
  • Providing exceptional customer service and ensuring customer satisfaction

What We Offer

We provide our team with a wide range of benefits, including:

  • Development and career progression pathways
  • Access to our employee discounts, benefits and wellbeing program
  • Purchased additional leave program
  • Novated leasing and salary sacrifice
  • 12 weeks Paid Parental Leave in addition to government parental leave scheme
  • Volunteering opportunities through the Coates Foundation

Requirements

To be successful in this role, you will need:

  • Previous face-to-face customer service experience
  • A desire to provide amazing customer experience
  • General computer skills (MS Word, Excel, Outlook)
  • A quick and adaptable learner
  • Ability to lift and no mobility restrictions

Why Join Coates Hire

We are committed to creating a workplace that values diversity and inclusion. We welcome candidates from all backgrounds, experiences and perspectives to apply.

Coates Hire. Equipped for You.



  • Toowoomba, Queensland, Australia Coates Hire Full time

    About Coates HireWe're a leading provider of equipment hire solutions, serving customers across various industries. Our team is dedicated to delivering exceptional service and support.The RoleWe're seeking a skilled Customer Service Coordinator to join our Toowoomba branch. As the first point of contact for customers, you'll be responsible for ensuring their...


  • Toowoomba, Queensland, Australia Coates Hire Full time

    About Coates HireWe are a leading provider of equipment hire solutions, with a long history of supporting customers in the construction, mining, and engineering industries.The RoleWe are seeking a skilled Customer Service Coordinator to join our team at our Toowoomba branch. As the first point of contact for customers, your primary goal will be to ensure...


  • Toowoomba, Queensland, Australia Coates Hire Full time

    About Coates HireWe're a leading provider of equipment hire solutions, serving customers across various industries. Our team is dedicated to delivering exceptional service and support.The RoleWe're seeking a skilled Customer Service Coordinator to join our Toowoomba branch. As the first point of contact for customers, you'll be responsible for ensuring their...


  • Toowoomba, Queensland, Australia Coates Hire Full time

    About Coates HireWe are a leading provider of equipment hire solutions, proudly Australian owned and with a long history of supporting customers to deliver major projects.The RoleWe are seeking a Customer Service Coordinator to join our team at our Toowoomba branch. As the first point of contact for customers, your primary goal will be to ensure that our...


  • Toowoomba, Queensland, Australia Coates Hire Full time

    About Coates HireWe're a proud Australian-owned company with a long history of supporting customers in the construction, mining, and engineering industries. Our mission is to provide end-to-end solutions that meet our customers' needs.The RoleWe're seeking a Customer Service Coordinator to join our Toowoomba branch. As the first point of contact for...


  • Toowoomba, Queensland, Australia Coates Hire Full time

    About Coates HireWe're a proud Australian-owned company with a long history of supporting customers in the construction, mining, and engineering industries. Our mission is to provide end-to-end solutions that meet our customers' needs.The RoleWe're seeking a Customer Service Coordinator to join our Toowoomba branch. As the first point of contact for...


  • Toowoomba, Queensland, Australia Coates Hire Full time

    About Coates HireWe're a proud Australian-owned company with a long history of supporting customers in the construction, mining, and engineering industries. Our mission is to provide end-to-end solutions that meet our customers' needs.The RoleWe're seeking a Part-Time Customer Service Coordinator to join our Toowoomba branch. As the first point of contact...


  • Toowoomba, Queensland, Australia Coates Hire Full time

    About Coates HireWe're a proud Australian-owned company with a long history of supporting customers in the construction, mining, and engineering industries. Our team is dedicated to providing end-to-end solutions that meet our customers' needs.The RoleWe're seeking a Customer Service Coordinator to join our Toowoomba branch. As the first point of contact for...


  • Toowoomba, Queensland, Australia Coates Hire Full time

    About Coates HireWe're a proud Australian-owned company with a long history of supporting customers in the construction, mining, and engineering industries. Our mission is to provide end-to-end solutions that meet our customers' needs.The RoleWe're seeking a Customer Service Coordinator to join our Toowoomba branch. As the first point of contact for...


  • Toowoomba, Queensland, Australia Coates Hire Full time

    About Coates HireWe're a proud Australian-owned company with a long history of supporting customers in delivering major projects and an exciting future focused on growth. Our end-to-end solutions span Equipment Hire, Engineering Solutions, Industrial Solutions, and Power & HVAC.The RoleWe're seeking a part-time Customer Service Coordinator to join our...


  • Toowoomba, Queensland, Australia Coates Hire Full time

    About Coates HireWe're a proud Australian-owned company with a long history of supporting customers in delivering major projects and an exciting future focused on growth.Our MissionWe provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions, and Power & HVAC.The RoleWe're seeking a part-time Customer Service...


  • Toowoomba, Queensland, Australia Coates Hire Full time

    About Coates HireWe are a leading provider of equipment hire solutions, proudly Australian owned and operated. Our company has a long history of supporting customers to deliver major projects and an exciting future focused on growth. The Role We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service...


  • Toowoomba, Queensland, Australia Coates Hire Full time

    About Coates HireWe are a leading provider of equipment hire solutions, proudly Australian owned and operated. Our company has a long history of supporting customers to deliver major projects and an exciting future focused on growth. The Role We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service...


  • Toowoomba, Queensland, Australia Coates Hire Full time

    About Coates HireWe're a proud Australian owned company with a long history of supporting customers to deliver major projects and an exciting future focused on growth. Our end-to-end solutions span Equipment Hire, Engineering Solutions, Industrial Solutions, and Power & HVAC.The RoleThis part-time position is an initial 12-month fixed term contract, working...


  • Toowoomba, Queensland, Australia Coates Hire Full time

    About Coates HireWe're a proud Australian-owned company with a long history of supporting customers to deliver major projects and an exciting future focused on growth. Our end-to-end solutions span Equipment Hire, Engineering Solutions, Industrial Solutions, and Power & HVAC.The RoleThis part-time position is an initial 12-month fixed-term contract, working...


  • Toowoomba, Queensland, Australia Coates Hire Full time

    About Coates HireWe're a proud Australian owned company with a long history of supporting customers to deliver major projects and an exciting future focused on growth. Our end-to-end solutions span Equipment Hire, Engineering Solutions, Industrial Solutions, and Power & HVAC.The RoleThis part-time position is an initial 12-month fixed term contract, working...


  • Toowoomba, Queensland, Australia PFD Food Services Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at PFD Food Services. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and building strong relationships with our clients.Key ResponsibilitiesProvide timely and effective support to...


  • Toowoomba, Queensland, Australia PFD Food Services Full time

    {"Key Responsibilities": "As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients. Your primary duties will include:Responding to customer inquiries and resolving issues in a timely and professional manner.Processing customer orders and ensuring accurate and efficient delivery.Collaborating...


  • Toowoomba, Queensland, Australia PFD Food Services Full time

    {"Key Responsibilities": " \tBe the first point of contact for our customers, providing exceptional service and support. \tCreate and maintain strong relationships with customers, understanding their needs and preferences. \tProcess customer orders and inquiries efficiently and accurately. \tPerform administrative tasks as required, ensuring seamless...


  • Toowoomba, Queensland, Australia PFD Food Services Full time

    {"Key Responsibilities": " \tBe the first point of contact for our customers, providing exceptional service and support. \tCreate and maintain strong relationships with customers, understanding their needs and preferences. \tProcess customer orders and inquiries efficiently and accurately. \tPerform administrative tasks as required, ensuring seamless...