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Business Development Manager
2 months ago
About the Role:
The Business Development Manager will be responsible for managing and overseeing the business development and day-to-day operational management of GJK Facility Services' critical environment cleaning division.
Key Responsibilities:
- Develop and execute strategic sales plans to achieve revenue targets and expand market presence.
- Identify and pursue new business opportunities through proactive prospecting, networking, and relationship building.
- Collaborate with the marketing team to create compelling sales collateral and campaigns.
- Manage day-to-day operations of the critical environment cleaning services division.
- Ensure all cleaning operations meet regulatory requirements and adhere to industry standards.
- Oversee scheduling, resource allocation, and quality control measures to maintain high service standards.
- Implement and optimize operational processes to maximize efficiency and profitability.
- Build strong relationships with key clients and stakeholders.
- Act as the primary point of contact for client inquiries, concerns, and escalations.
- Conduct regular meetings and site visits to ensure service expectations are met and exceeded.
- Recruit, train, and mentor a high-performing team of cleaning technicians and support staff.
- Foster a positive work environment that encourages teamwork, accountability, and professional growth.
- Conduct performance evaluations and provide constructive feedback to team members.
Requirements:
- Proven experience in a managerial role within the FM or cleaning services industry, preferably in critical environments with a focus on Data Centres, but possibly also healthcare facilities, laboratories, or cleanrooms.
- Strong track record of sales achievement and business development.
- Technical knowledge of critical environment cleaning procedures and equipment.
- Excellent leadership and communication skills, with the ability to inspire and motivate teams.
