Senior Officer, Onboarding and Transition Lead

4 weeks ago

Sydney, New South Wales, Australia University of New South Wales Full time

About the Role:

The University of New South Wales is seeking a highly skilled and experienced Senior Officer, Onboarding and Transition Lead to join their Student Engagement Team. As a key leader, you will be responsible for leading the planning, development and execution of orientation and transition activities for new students.

Key Responsibilities:

  • Support the Manager, Onboarding and Transition in identifying objectives and goals that will shape the domestic and international student onboarding program.
  • Consult with stakeholders to map, document and evaluate the current domestic and international student onboarding experience and journeys, including pre-departure, and to identify and develop culturally appropriate goals and activities that contribute to onboarding and belonging.
  • Undertake research of best practice across Go8 onboarding models for international and domestic students in order to support the development of programs within UNSW.
  • Design an effective arrival program, comprising of communications, activities and opportunities, for new international students to support their transition to UNSW.
  • Work with the Manager, Onboarding and Transition to contribute to the training package for student ambassadors to assist with orientation events.

Requirements:

  • Possess a sound understanding of issues and challenges facing domestic and international students from various diverse backgrounds.
  • Ability to exercise creativity and enthusiasm in the development of new initiatives to support the domestic and international student arrival experience.
  • Ability to design and implement training programs for stakeholders, including students and other volunteers.
  • Ability to work independently and in a team environment.
  • Proven ability to operate in a multi-stakeholder environment and develop effective and impactful working relationships.
  • Demonstrated high level organisational ability and initiative that exhibits attention to detail, and work planning to meet deadlines.
  • Experience in evaluation of projects and gap analysis, as well as research to identify best practice.
  • Superior written and verbal communication skills with demonstrated ability to engage and work with diverse stakeholders.
  • Advanced level of computer literacy with excellent skills in Microsoft Office applications.
  • Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training.

About UNSW:

UNSW is a leading university in Australia, known for its academic excellence, innovative research, and commitment to social responsibility. As a member of the UNSW community, you will have the opportunity to work with a talented and diverse team, contribute to the development of cutting-edge research and programs, and make a positive impact on the lives of students and communities.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • A dynamic and supportive work environment.
  • Access to cutting-edge facilities and resources.
  • A commitment to work-life balance and flexible working arrangements.

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