APAC Onboarding Operations Specialist
4 weeks ago
We are looking for a motivated and results-driven APAC Onboarding Operations Specialist to join our team. As an APAC Onboarding Operations Specialist, you will be responsible for leading efficient and successful onboarding campaigns for our clients.
The ideal candidate will have 4-5 years of experience in customer onboarding or a combination of 2+ years in onboarding with additional experience in implementation and/or customer success roles. They must display high energy, passion level, determination, and perseverance, as well as a comfort level with working with and committing to aggressive goals.
You will work closely with internal teams to facilitate a smooth transition from Client Campaign Manager (CCM) to Customer Success Manager (CSM) after launch. Your responsibilities will include generating and managing campaign reporting to meet client SLAs, handling customer escalations, and maintaining regular reporting updates.
We offer a competitive salary of $85,000 - $110,000 per year, depending on location and experience. You will also have the opportunity to work in a fast-paced, self-directed entrepreneurial environment with a team that values discipline, resourcefulness, and creativity.
The successful candidate will demonstrate regular and predictive attendance, excellent communication skills, both written and verbal, and strong decision-making, problem resolution, and creative thinking skills. They will also be able to multi-task activities with shifting priorities and use best practices to ensure desired outcomes.
Metrics That Matter:
- Supplier list management
- Yield percentage of managed campaigns
- Client feedback management
- Reporting accuracy
- Use of best practices
- Client survey scores
We are committed to fostering sustainable growth for businesses and their supply chains through our SaaS platform. If you live within 30 miles of an Avetta office, this role will follow a hybrid work model.
-
Operational Onboarding Specialist
3 weeks ago
Sydney, New South Wales, Australia CMC Markets Stockbroking Limited Full timeAbout UsCMC Markets Stockbroking Limited is a global leader in CFD trading and share investing, with over 1.2 million clients making 67 million trades every year.Salary and BenefitsOur salary for this role is estimated to be around $60,000 - $80,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits...
-
APAC Onboarding Strategy Manager
3 weeks ago
Sydney, New South Wales, Australia Avetta Full timeJob OverviewWe are seeking an experienced APAC Onboarding Strategy Manager to join our team at Avetta. As a key member of our client onboarding process, you will be responsible for driving revenue from Supplier Registrations by managing and overseeing Registration Campaign launches and CIA submissions.
-
Customer Onboarding and Compliance Specialist
2 weeks ago
Sydney, New South Wales, Australia CMC Markets Full timeCMC Markets, a global leader in CFD trading and share investing, is seeking an experienced Customer Onboarding and Compliance Specialist to join its APAC Operations team.With over 1.2 million clients and 67 million trades annually, our company is growing rapidly, and we need talented professionals like you to help us achieve our vision of providing the...
-
Compliance and Onboarding Specialist
3 weeks ago
Sydney, New South Wales, Australia CMC Markets Stockbroking Limited Full timeCMC Markets Stockbroking Limited is a global leader in CFD trading and share investing, providing the ultimate online trading experience for everyone to achieve their financial potential. Our vision is to provide innovative and accessible investment solutions, while ensuring compliance with regulatory requirements.The APAC Operations team is responsible for...
-
Operational Onboarding Specialist
2 weeks ago
Sydney, New South Wales, Australia Workpac Full timeJob Overview:Rio Tinto, a leading iron ore mining company, is seeking an experienced Operational Onboarding Specialist to join their team in Central Park. This role offers a fantastic opportunity to showcase strong organizational and people skills in a dynamic onboarding environment.About the Role:The successful candidate will be responsible for...
-
Global Onboarding Solutions Expert
4 weeks ago
Sydney, New South Wales, Australia Avetta Full timeAbout the RoleAvetta is seeking an experienced Senior Client Onboarding Manager to join our team in APAC. This is a hybrid role, with a mix of remote and office work, where you will have the opportunity to drive revenue growth from Supplier Registrations.Job SummaryWe are looking for a self-starter who can work independently and as part of a team to manage...
-
Professional Onboarding Specialist
3 weeks ago
Sydney, New South Wales, Australia CMC Markets Stockbroking Limited Full timeAbout CMC Markets Stockbroking LimitedWe are a global leader in CFD trading and share investing. Our vision is to provide the ultimate online trading experience so everyone can achieve their financial potential.With offices across Europe and Asia Pacific, we have been serving over 1.2 million clients who make 67 million trades with us every year.Job Title:...
-
Onboarding Operations Specialist
2 months ago
Sydney, New South Wales, Australia TMGM Full timeAbout TMGM:We are a leading online trading and investment services provider, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. Our global presence and offices spanning three continents have earned us a reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory...
-
Operational Support Specialist
3 weeks ago
Sydney, New South Wales, Australia Sonos, Inc. Full timeJob SummaryWe are seeking a highly skilled Operational Support Specialist to join our APAC Fulfillment Team in Australia. As an integral part of our global team, you will provide exceptional day-to-day operational support to our retail partners, ensuring seamless delivery of our products and outstanding customer experience.
-
Operational Support Specialist
4 weeks ago
Sydney, New South Wales, Australia CMC Markets Stockbroking Limited Full timeCMC Markets Stockbroking Limited is a global leader in CFD trading and share investing, committed to providing the ultimate online trading experience for all clients. With a presence in Europe and Asia Pacific, we have expanded our operations globally since our launch in London in 1989.We are seeking an experienced Operational Support Specialist to join our...
-
Corporate Onboarding Specialist
1 month ago
Sydney, New South Wales, Australia TMGM Full timeAbout the RoleWe are seeking a highly skilled Corporate Onboarding Specialist to join our team at TMGM. This is an exciting opportunity for a motivated individual to play a vital role in conducting Know Your Customer (KYC) activities and ensuring seamless onboarding for corporate and institutional clients.
-
Senior Operations Director
4 weeks ago
Sydney, New South Wales, Australia Connect APAC Full timeJob SummaryWe are seeking an experienced Senior Operations Director to lead our manufacturing operations team. As a key member of our executive team, you will be responsible for overseeing the daily operations of our business site, ensuring that production processes are efficient, cost-effective, and aligned with our strategic goals.About UsConnect APAC is a...
-
Financial Operations Specialist
3 weeks ago
Sydney, New South Wales, Australia Clyde & Co Full timeClyde & Co is a leading global law firm with nearly 70 offices worldwide. We are committed to delivering exceptional legal services and operating in a responsible way, including progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves.About the RoleWe are seeking an experienced Financial Operations Specialist...
-
Financial Services Operations Specialist
2 weeks ago
Sydney, New South Wales, Australia CMC Markets Stockbroking Limited Full timeAbout CMC Markets Stockbroking LimitedCMS (CMC Markets) is a global leader in online trading, providing clients with access to a wide range of financial instruments and markets. With over 1.2 million clients making 67 million trades annually, we are committed to delivering exceptional customer experiences through our innovative technology and expert...
-
Merchant Onboarding Specialist
3 weeks ago
Sydney, New South Wales, Australia PayEngine Full timeAbout PayEngineWe are a VC-funded organization, Platform Factory Inc., that offers an embedded, full-service, financial transaction technology. Our vertically focused SaaS Partners leverage our APIs, webhooks, and proprietary widget technology to embed, launch, and scale payments for their customers.As a player in the FinTech payments space, we understand...
-
APAC Sales Operations Specialist
4 weeks ago
Sydney, New South Wales, Australia Smartsheet Full timeSmartsheet is a leading cloud-based platform for work execution and project management. We are seeking an experienced Senior Deal Desk Specialist to join our Finance Operations team in Sydney, Australia. This role will support the Global Sales and Finance Operations teams with deal facilitation through the Quote to Cash sales cycle.This position will...
-
Business Onboarding Director
3 weeks ago
Sydney, New South Wales, Australia Avetta Full timeAbout Avetta">Avetta's SaaS platform enables leading organizations to connect with qualified suppliers, contractors, and vendors. We provide unparalleled visibility through cloud-based technology and human insights, fostering sustainable growth for businesses and their supply chains.">The Role">We are seeking a motivated Senior Business Onboarding Manager to...
-
Senior Sales Development Manager
1 month ago
Sydney, New South Wales, Australia Nuvei Full timeAbout the RoleNuvei is seeking a highly skilled Sales Development Manager to join our fast-paced APAC team.As a Sales Development Manager, you will be responsible for managing and onboarding a growing team of SDRs who are responsible for generating new business pipeline for Business Development Managers via inbound and outbound initiatives.Your primary focus...
-
Senior Onboarding Specialist
4 weeks ago
Sydney, New South Wales, Australia Recruit Personnel Full timeAt Recruit Personnel, we are seeking a highly organized and skilled Senior Onboarding Specialist to join our team. This is an exciting opportunity for a motivated individual to work in a fast-paced environment and contribute to the success of our clients.The ideal candidate will have previous experience in using on-boarding platforms such as Glencore (GWOS),...
-
Financial Markets Onboarding Specialist
3 weeks ago
Sydney, New South Wales, Australia Macquarie Full timeAbout the RoleWe are seeking a skilled Financial Markets Onboarding Specialist to join our team at Macquarie. This is an exciting opportunity for a talented individual to partner with our Futures Sales and Execution teams in supporting all facets of the sales process, including client onboarding, annual credit reviews, risk management processes, ad-hoc...