Customer Banking Specialist Proserpine

5 days ago


Brisbane, Queensland, Australia CommBank Full time

Role Overview

As a Customer Banking Specialist at CommBank, you will be part of our Multi-Channel Branch team, providing exceptional customer service and support to our clients. This role involves working in a dynamic and fast-paced environment, where you will be responsible for handling customer inquiries, transactions, and complaints in a contact centre environment.

Key Responsibilities

  • Customer Service

    Provide high-quality customer service to our clients, responding to their inquiries and resolving their issues in a timely and professional manner.

  • Transaction Processing

    Process customer transactions, including deposits, withdrawals, and transfers, ensuring accuracy and attention to detail.

  • Complaint Resolution

    Investigate and resolve customer complaints in a fair and timely manner, ensuring customer satisfaction and loyalty.

What We Offer

As a Customer Banking Specialist at CommBank, you will have the opportunity to work with a world-class team, utilizing cutting-edge technology to deliver exceptional customer experiences. You will also have access to ongoing training and development opportunities, helping you to grow and succeed in your career.

Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will also need to be proficient in using technology and have a strong attention to detail.



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