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Customer Banking Specialist

2 months ago

Brisbane, Queensland, Australia EFinancialCareers Ltd. Full time

About the Role:

We are seeking a highly skilled and motivated Customer Banking Specialist to join our team in the Noosaville Branch. As a key member of our Retail Banking Services team, you will play a critical role in delivering exceptional customer service and support to our customers.

Key Responsibilities:

  • Provide in-depth conversations with customers to understand their banking needs and preferences
  • Support customers with account maintenance, credit product applications, and financial health checks
  • Offer personalized solutions and education on our in-branch technology and digital banking options
  • Problem-solve and provide effective solutions while championing our risk-adverse culture

Requirements:

  • Proven experience delivering exceptional customer service in a financial services, retail, or hospitality environment
  • Excellent communication skills and ability to articulate financial terms in a clear and concise manner
  • Ability to work in a fast-paced, commercial, and driven retail environment
  • Genuine interest in building a career with EFinancialCareers Ltd. and improving the financial well-being of our customers

About Us:

EFinancialCareers Ltd. is a leading provider of financial services and solutions. We are committed to delivering exceptional customer service and support to our customers, and we are seeking a highly skilled and motivated individual to join our team.