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Brisbane, Queensland, Australia Commonwealth Bank of Australia Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Banking Specialist to provide relief support to our branches in the Chermside area. As a key member of our team, you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.Key ResponsibilitiesBuild a personal...
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Customer Banking Specialist
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Brisbane, Queensland, Australia Commonwealth Bank of Australia Full time{"title": "Customer Banking Specialist", "description": "Deliver Exceptional Customer ExperiencesAs a Customer Banking Specialist in our Atherton Branch, you will be the public face of CommBank, delivering a seamless banking experience to our customers. You will have in-depth conversations with customers to understand their banking needs, provide options for...
Customer Banking Specialist Relief
2 months ago
As a Customer Banking Specialist at CommBank, you will play a vital role in delivering outstanding customer experiences that matter. You will work collaboratively with your Branch Manager and colleagues to provide relief support to branches within the 240 Queen Street Hub and surrounding branches, ensuring seamless banking experiences for our 10 million+ personal and small business customers.
Key Responsibilities- Build meaningful connections with customers through empathetic conversations
- Provide expert support to customers using our in-branch technology and digital banking options
- Assess customers' financial needs and identify opportunities for growth
- Process applications for personal loans, credit cards, and associated products
- Proactively engage with customers to build rapport and invite them into the branch for a Financial Health Check or an appointment with a specialist
- A passion for delivering exceptional customer experiences
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, commercial environment
- A genuine commitment to putting customers at the centre of everything you do
We're committed to making a real difference for Aboriginal and/or Torres Strait Islander Peoples. If you're passionate about customer service and want to be part of a community that supports you professionally and personally, we'd love to hear from you.
", "call_to_action": "Apply Today"}