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Customer Banking Specialist Noosaville
2 months ago
We are seeking a highly skilled Customer Banking Specialist to join our team in Noosaville. As a key member of our Retail Banking Services team, you will be responsible for delivering exceptional customer experiences and providing holistic solutions to meet their financial needs.
Key Responsibilities- Conduct in-depth conversations with customers to understand their banking needs and provide tailored solutions.
- Support customers with account maintenance, credit product applications, and financial health checks.
- Provide education and demonstrations on our in-branch technology and digital banking options.
- Problem-solve and provide effective solutions while championing our risk-adverse culture.
- Proven experience in delivering exceptional customer service in a financial services, retail, or hospitality environment.
- Excellent communication skills and ability to articulate financial terms in a clear and concise manner.
- Ability to ask the right questions, find solutions, and act with integrity while placing the customer at the centre of everything you do.
- Ability to work in a fast-paced, commercial, and driven retail environment while seeing the big picture for customers and providing them with holistic solutions.
- Genuine interest in building a career with eFinancialCareers Ltd. and improving the financial wellbeing and lives of our customers.
As a Customer Banking Specialist with eFinancialCareers Ltd., you will have the opportunity to work with a leading financial institution, delivering a seamless banking experience to millions of customers. You will be part of a collaborative and high-performing culture, with access to extensive employee benefits and discounts. We are committed to supporting your career growth and development, with opportunities for professional advancement and continuous learning.
