Global Forwarding Coordinator

19 hours ago


Keilor Park, Victoria, Australia C.H. Robinson Worldwide, Inc. Full time
Job Description

C.H. Robinson Worldwide, Inc. is a leading logistics company seeking an experienced Global Forwarding Coordinator to join our team.

As a Global Forwarding Coordinator, you will be responsible for managing and operating the shipment lifecycle for assigned accounts, ensuring customer requirements are met accurately and timely. You will execute and oversee tasks for each shipment, including daily communication, reporting, and email management.

The duties and responsibilities of this position consist of:

  1. Maintaining Operational Excellence by understanding processes, documentation, and terminology involved in international shipping from purchase order issuance to delivery.
  2. Inputting applicable financial components of shipments to generate correct billing for customers.
  3. Applying industry knowledge and critical thinking to adapt processes/create solutions in response to challenges both internally and externally.
  4. Executing/Coordinating tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.
  5. Creating, maintaining, and updating shipments in Navisphere, ensuring accurate data.
  6. Fully understanding pricing and providing quotes based on customer needs and network capabilities.
  7. Providing track and trace service to customers and generating shipment documents.
  8. Ensuring high-level data integrity within the shipments: acknowledgement of shipment details, INCOterms, routing, dates, documents, etc.

We are offering a competitive salary range of $60,000 - $80,000 per year, depending on experience and qualifications. The ideal candidate will have 1-3 years of global forwarding experience and proficiency in Microsoft Office Suite of programs.

A strong qualification for this role includes:

  • High school diploma
  • Knowledge or coursework in Supply Chain, Logistics, or International Business
  • Excellent communication, prioritization, and multi-tasking skills
  • Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs

Benefits include flexible work arrangements, career development opportunities, and access to our confidential Employee Assistance Program. At C.H. Robinson Oceania, we value diversity and inclusivity and strive to create a positive working environment for all employees.



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