
Operations Manager
1 month ago
About the Role
As an Operations Manager at Avis Budget Group, you will be responsible for managing a team and vehicle fleet requirements to meet business goals. You will oversee all activities at our rental location, ensuring a smooth and profitable operation with satisfied customers and employees alike.
- Manage location performance against the strategic plan and implement necessary contingency measures to ensure targets are achieved.
- Monitor the level of customer service being delivered and continually identify and implement strategies to increase customer satisfaction.
- Create and facilitate a team environment within airport operations.
- Identify and continually monitor employee needs and implement actions to increase employee satisfaction and manage the performance of employees as needed.
Key Responsibilities
• Effectively manage vehicle fleet levels and employee rostering to meet customer demands.
• Action and monitor reporting and financial plans to contribute to the development of the annual business plan for your location.
• Implement strategies to increase customer satisfaction and manage employee performance.
What We Offer
At Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
About Us
We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportation solutions. Our Reconciliation Action Plan enables us to deepen our understanding of our sphere of influence and the unique contribution we can make to lead progress.
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