Ocean Freight Coordinator

2 days ago


Keilor East, Victoria, Australia Expeditors Full time

Job Overview

As an Ocean Import Agent at Expeditors, you will play a crucial role in ensuring the timely and accurate movement of freight and information. Your exceptional customer service skills will be essential in collaborating with international agents, vendors, and internal departments to facilitate the smooth handling of import shipments.

Key Responsibilities:

  • Coordinate with international agents and vendors to track shipments and manage invoicing.
  • Liaise with internal departments to resolve operational issues and ensure compliance with standard operating procedures.
  • Utilize workflow monitors and reporting to oversee daily shipments and maintain effective overseas communications.
  • Reconcile and arrange weekly payment of service provider invoices.
  • Participate in team meetings, training sessions, and performance reviews to contribute to a collaborative work environment.

Requirements:

  • Minimum of 1-2 years of experience in ocean freight forwarding, import/export operations, or related logistics field.
  • Adequate understanding of ocean freight operations, including import regulations, documentation, customs procedures, and compliance requirements.
  • Familiarity with international trade terms (Incoterms) and shipping documentation.
  • Strong attention to detail and accuracy in processing shipping documentation.
  • Commitment to providing exceptional customer service.


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