Global Forwarding Specialist

4 weeks ago


Keilor Park, Victoria, Australia C.H. Robinson Worldwide, Inc. Full time

**Job Summary**

The Global Forwarding Agent plays a critical role in managing and operating the shipment lifecycle for assigned accounts. This position requires strong communication and problem-solving skills to ensure customer requirements are met accurately and timely.

Key Responsibilities:

  • Manage and coordinate shipments from purchase order issuance to delivery
  • Understand and apply financial components of shipments to generate correct billing for customers
  • Apply industry knowledge and critical thinking to adapt processes and create solutions in response to challenges
  • Execute and coordinate tasks on shipments to meet customer SOP requirements
  • Ensure data integrity within shipments, including acknowledgement of shipment details, INCOterms, routing, dates, and documents

Requirements:

  • High school diploma
  • Minimum 1-3 years of Global Forwarding experience
  • Proficiency in Microsoft Office Suite of programs

Preferred Qualifications:

  • Knowledge or coursework in Supply Chain, Logistics, or International Business
  • Knowledge and experience with customs procedures and formalities
  • Excellent communication, prioritization, and multi-tasking skills
  • Excellent customer service skills and follow-up
  • Critical-thinking, flexibility, and problem-solving skills
  • High level of attention to detail
  • Ability to work in a fast-paced and deadline-driven office environment

About C.H. Robinson Oceania:

We are a proud Equal Opportunity employer offering flexible work to support a work/life balance along with offering a broad range of career development opportunities. Our team works collaboratively to deliver smarter solutions for our clients, and we have an experienced and passionate team who value a diverse and inclusive work environment.



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