Global Forwarding Specialist
4 weeks ago
**Job Summary**
The Global Forwarding Agent plays a critical role in managing and operating the shipment lifecycle for assigned accounts. This position requires strong communication and problem-solving skills to ensure customer requirements are met accurately and timely.
Key Responsibilities:
- Manage and coordinate shipments from purchase order issuance to delivery
- Understand and apply financial components of shipments to generate correct billing for customers
- Apply industry knowledge and critical thinking to adapt processes and create solutions in response to challenges
- Execute and coordinate tasks on shipments to meet customer SOP requirements
- Ensure data integrity within shipments, including acknowledgement of shipment details, INCOterms, routing, dates, and documents
Requirements:
- High school diploma
- Minimum 1-3 years of Global Forwarding experience
- Proficiency in Microsoft Office Suite of programs
Preferred Qualifications:
- Knowledge or coursework in Supply Chain, Logistics, or International Business
- Knowledge and experience with customs procedures and formalities
- Excellent communication, prioritization, and multi-tasking skills
- Excellent customer service skills and follow-up
- Critical-thinking, flexibility, and problem-solving skills
- High level of attention to detail
- Ability to work in a fast-paced and deadline-driven office environment
About C.H. Robinson Oceania:
We are a proud Equal Opportunity employer offering flexible work to support a work/life balance along with offering a broad range of career development opportunities. Our team works collaboratively to deliver smarter solutions for our clients, and we have an experienced and passionate team who value a diverse and inclusive work environment.
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