Luxury Hospitality Ambassador

2 days ago


Port Douglas, Queensland, Australia Travel + Leisure Co. Full time
Deliver Exceptional Experiences

We're a global company that puts the world on vacation. With over 270 vacation club resort locations, our mission is to provide exceptional experiences for millions of travelers worldwide.

About This Role:

  • This role involves greeting and registering guests, providing information on local attractions, and completing paperwork.
  • You will use communication equipment to meet with guests, generate sales appointments, and build rapport to deliver an exceptional experience.
  • Collaborate with the resort operations team to provide seamless check-in processes and articulate the benefits of traveling within our community.
  • Meet targets and KPI's set by the business and work flexible hours including nights, weekends, and public holidays.

A Rewarding Career:

  • Build your career in a value-driven organization that promotes growth and development for its people.
  • Enjoy professional development funding, discounted hotel stays across Australia, Fiji, New Zealand, and great career opportunities.

About You:

  • You have previous experience in a similar hotel position and genuine passion for customer service and the local area.
  • You possess excellent communication skills, are enthusiastic, self-motivated, and positive.
  • Maintain immaculate presentation and professional grooming standards and high levels of computer literacy.
  • Prior experience with a PMS system is advantageous, and you can recognize and solve problems in the workplace.
  • Ability to work a flexible schedule, including nights, weekends, public and school holidays.

Our Culture:

Hospitality is at the heart of all we do. We deliver excellence, take time to have fun, celebrate together, and support one another. Join our global team and build a career where memories start with you.



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