Hospitality Ambassador
1 week ago
We Put the World on Vacation
At Travel + Leisure Co., our mission is to deliver exceptional experiences for travelers worldwide. Our vacation ownership brands, including Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, offer more than 245 vacation club resort locations across the globe.
Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers.
Meet Our Guests
- Greet and register owners and guests
- Provide information on local area attractions
- Complete all department-related paperwork
- Utilize communication equipment, including telephones, facsimiles, and computers
- Meet guests face-to-face and generate sales appointments for our sales centers located at our amazing resorts and via livestream
- Build rapport with customers to ensure an exceptional experience is delivered
- Work closely with the resort operations team to provide a high level of service and a seamless transition for owners and guests through the check-in process
- Clearly articulate the benefit of traveling within Wyndham Destinations community
- Meet targets and KPIs as set by the business
- This role requires weekend and public holiday shifts.
Be Rewarded
Build your career with a value-driven organization that promotes continual growth and development for its people. Some benefits include:
- Professional development funding
- Discounted hotel stays across Australia, Fiji, New Zealand
- Great career development opportunities
What You'll Bring
- Previous experience in a similar hotel position
- Genuine passion for customer service and the local area
- Excellent communicator with strong interpersonal skills
- Enthusiastic, self-motivated, and positive individual
- Immaculate presentation and professional grooming standards
- High levels of computer literacy
- Previous experience with a PMS system advantageous
- Able to recognize and solve problems in the workplace
- Ability to work a flexible schedule
Where We Begin Our Journey
Wyndham Destinations Asia Pacific develops, markets, and sells vacation ownership interests in a network of 51 resorts across Australia, New Zealand, Fiji, Bali, Thailand, Hawaii, Japan, and Europe. We serve more than 60,000 vacation owners in Club Wyndham South Pacific.
Wyndham Destinations Asia Pacific is a division of Wyndham Destinations, the world's largest vacation ownership and exchange company, with more than 25,000 associates worldwide.
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