Club Service Ambassador

4 days ago


Port Macquarie, New South Wales, Australia Panthers Port Macquarie Full time

Port Macquarie Panthers seeks an enthusiastic and dedicated individual to join their team.

We have an exciting opportunity for a passionate Club Service Ambassador to take the next step in their career with Panthers.

Main Duties:

  • Ensure excellent customer service to our members and guests at all times;
  • Provide bar service, glass collection and ensure effective replenishment of food and beverage products;
  • Offer café duties including barista, drink service, and food preparation;
  • Assist with gaming duties, cash desk, TAB, and Keno operations;
  • Support functions and events as required;
  • Cash handling and using cash registers effectively;
  • Perform general cleaning duties;
  • Complete other operational tasks as directed by management.

To succeed in this role, you should have:

  • A minimum of 1 year's experience in a similar role within the hospitality industry;
  • Outstanding communication and customer service skills;
  • A strong work ethic and ability to work in a team environment as well as autonomously;
  • A high standard of personal grooming;
  • The ability to work under pressure and problem solve efficiently;
  • RSA/RCG and TAB Corp basics Certificates are essential;
  • A history of accurate and efficient cash handling is crucial;
  • Basic computer skills would be advantageous.

This role requires flexibility and reliability, with a willingness to work varied shifts, including nights, weekends, and public holidays.

We're looking for community-minded individuals who will make our members and their guests their top priority.

A competitive salary of $55,000 - $65,000 per annum is on offer.



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