Experience and Hospitality Ambassador

7 days ago

Port Douglas, Queensland, Australia Travel + Leisure Co. Full time
Unlock Your Potential with Travel + Leisure Co.

We're a company that puts the world on vacation, and we're looking for someone to help us deliver exceptional experiences to our guests. As a Guest Experience Host, you'll be the face of our company, welcoming and registering owners and guests, and sharing insights about the local area.

Your Key Responsibilities

  • Welcome and register owners and guests, ensuring a smooth and welcoming check-in process.
  • Schedule sales appointments with our onsite team and share knowledge about local attractions.
  • Eloquently communicate the perks of traveling with Club Wyndham and ensure all necessary paperwork is completed.
  • Collaborate closely with our resort operations team to deliver a standout experience.

How You'll Thrive with Us

  • Build your career with a value-driven organization that promotes continual growth and development.
  • Enjoy an attractive hourly rate, boosted by incentives for meeting KPIs.
  • Take advantage of discounted stays across our network in the Asia Pacific region.
  • Reap the benefits of subsidised private health insurance, birthday leave, and professional development funding.
  • Be part of a generous recognition and referral program.

What We're Looking for in You

  • A genuine passion for customer service and the local area.
  • Excellent communication and interpersonal skills.
  • Enthusiasm, self-motivation, and a positive attitude.
  • Previous experience in face-to-face marketing or sales is highly desirable.
  • Immaculate presentation and professional grooming standards.
  • High levels of computer literacy and experience with a PMS system (Opera) is advantageous.
  • The ability to recognise and solve problems in the workplace.
  • A flexible schedule, including nights, weekends, public and school holidays.

We're an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

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