Customer Contact Insights Analyst

About the RoleWe are seeking a highly skilled Customer Contact Insights Analyst to join our team at Bendigo and Adelaide Bank. As a key member of our Customer Contact division, you will play a critical role in driving business growth and improving customer outcomes.Key ResponsibilitiesReview and analyze contact centre data to identify insights and trends...

About the RoleWe are seeking a highly skilled Customer Contact Insights Analyst to join our team at Bendigo & Adelaide Bank. As a key member of our Customer Contact division, you will play a critical role in driving business growth and improving customer outcomes.Key ResponsibilitiesReview contact centre data to identify insights that will enable the...

About the RoleWe are seeking a highly skilled Customer Contact Insights Specialist to join our team at Bendigo Bank. As a key member of our Customer Contact division, you will play a critical role in driving business growth and improving customer outcomes.Key ResponsibilitiesReview contact centre data to identify insights and trends that inform business...

About the RoleThe People Insights Manager will play a critical role in driving business decisions with data-driven insights. Reporting to the Senior Manager People Analytics and Insights, you will be responsible for designing and delivering key people metrics, analytical and statistical analyses, and facilitating the sharing of data and actionable insights...

About the RoleWe are seeking a highly skilled Business Analyst to join our team at Bendigo Health. As a Business Analyst, you will play a critical role in evaluating data from stakeholders across the Loddon Mallee region relating to the Safer Together Program.Key ResponsibilitiesConduct research and analyze staff and patient engagement with digital systems,...

Work in a dynamic and growing health service that prioritizes teaching and learningThe PositionJob Title: Content Systems and Business AnalystClassification: HS5 + $250.00 over award payment per fortnightSalary per hour (exc. super): $47.00Hours per fortnight: 76.00Employment Status: Fixed Term, Full TimeKey Responsibilities:Evaluate data from stakeholders...

About the Role:We are seeking a highly skilled Business Analyst to join our team at Bendigo and Adelaide Bank. As a Business Analyst, you will play a critical role in enhancing and uplifting our Complaints Management capability across the Group.Key Responsibilities:Work with business stakeholders to map, analyze, and document business policies, systems,...

About the RoleWe are seeking a highly skilled Business Analyst to join our team at Bendigo and Adelaide Bank. As a Business Analyst, you will play a critical role in supporting the bank's extensive change program, designed to simplify, modernize, and digitize our operations.Key ResponsibilitiesConduct research and interviews to determine business...

About the RoleWe are seeking a highly skilled Business Analyst to join our team at Bendigo and Adelaide Bank. As a Business Analyst, you will play a critical role in enhancing and uplifting our Complaints Management capability across the Group.Your primary responsibility will be to support the delivery of multiple activities, including:Collaborating with...

About the RoleThe Content Systems and Business Analyst will be responsible for evaluating data from stakeholders across the Loddon Mallee region relating to the Safer Together Program. This role will require the ability to conduct research and analyze staff and patient engagement with digital systems, processes, and procedures to understand health issues...

About the RoleThe Content Systems and Business Analyst will be responsible for evaluating data from stakeholders across the Loddon Mallee region relating to the Safer Together Program. This role will require the ability to conduct research and analyze staff and patient engagement with digital systems, processes, and procedures to understand health issues...

About the RoleWe are seeking a skilled Business Analyst to join our team and contribute to the enhancement and uplift of our Complaints Management capability. As a Business Analyst, you will play a critical role in ensuring business processes and objectives are translated into a centralized and consistent approach.Key ResponsibilitiesWork with business SMEs...

About the RoleWe're enhancing our risk management capabilities, culture, and processes to become a better bank, making informed decisions to grow and develop our offerings for our customers.To achieve this, we'll focus on reducing complexity, telling our story in the market, investing in capability, acting in line with our values, and aligning with our risk...

About the Role:The Head of Financial Crime Risk Enablement will play a critical role in shaping the Financial Crime Risk (FCR) team's centralized capability, enabling the delivery of the FCR Management framework and operation of critical enterprise FCR controls.Key Responsibilities:Create and execute innovative strategies to drive operational excellence,...

About the RoleWe are seeking a highly experienced Senior Manager to lead our Customer Protection (Fraud) team. As a key member of our Leadership table, you will play a critical role in shaping our Financial Crime Risk (FCR) strategy and driving innovation in fraud risk management.Key ResponsibilitiesProvide strategic and operational leadership across our...

About the RoleWe are seeking a highly experienced Senior Manager to lead our Customer Protection (Fraud) team. As a key member of our Leadership table, you will play a critical role in shaping our Financial Crime Risk (FCR) strategy and driving innovation in fraud risk management.Key ResponsibilitiesProvide strategic and operational leadership across our...

Are you ready to contribute to a healthier future? At Medibank, we are inspired to think innovatively. Our mission is to enhance health outcomes for our customers, patients, and the broader community. We embrace diverse perspectives as we strive to make informed decisions for our customers. Our commitment to better health includes valuing the insights and...

Are you ready to contribute to a healthier future? At Medibank, we encourage innovative thinking. Our mission is to enhance health outcomes for our customers, patients, and the wider community. We embrace diverse perspectives as we strive to make informed decisions for our clients. Our commitment to better health for better lives includes valuing the...

About the RoleWe are seeking a highly experienced Senior Manager to lead our Customer Protection team, focusing on Fraud Risk Management. As a key member of our Leadership team, you will be responsible for shaping and implementing our next 3-year strategy to deliver leading customer protection and financial crime operational services to the Bendigo and...

About the RoleWe are seeking a highly skilled Product and Project Lead to join our team at eFinancialCareers Ltd. in Bendigo, AU. As a Product and Project Lead, you will play a key role in leading customer-centred projects, including larger in-business change initiatives, and supporting the contact centre across multiple sites.Key ResponsibilitiesLead...