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Hotel Guest Service Representative

2 months ago


Brisbane, Queensland, Australia The Star Entertainment Group Full time
{"title": "Guest Service Agent", "description": "Deliver Exceptional Guest Experiences

As a Guest Service Agent at The Star Brisbane, you will be the face of our hotel, responsible for delivering outstanding service to our guests. Your role will be pivotal in shaping the success of our hotel team.

Key Responsibilities:
  • Provide exceptional guest service to enhance their experience
  • Manage guest requests and maintain accurate records
  • Offer recommendations on local attractions and activities
  • Perform check-in and check-out procedures efficiently
  • Complete daily tasks and maintain a high level of organization
What We're Looking For:
  • A passion for hospitality and creating memorable experiences
  • Exceptional communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong attention to detail and organizational skills
  • Ability to work collaboratively as part of a team
About Us:

The Star Entertainment Group is a leading hospitality and entertainment company, committed to delivering exceptional experiences for our guests. We value diversity, equity, and inclusion, and are proud to be a WGEA Employee of Citation for Gender Equality holder.

We offer a range of benefits, including up to 30% discounts on food and beverage, complimentary meals, and a uniform laundering service. If you're passionate about delivering exceptional guest experiences, we'd love to hear from you.

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