Application Support Specialist

1 week ago


Sydney, New South Wales, Australia Macquarie Full time

Unlock the potential of technology at Macquarie, a global financial services group operating in 34 markets with 55 years of unbroken profitability. We're looking for an experienced Application Support Engineer to join our Technology team supporting the Commodities and Global Markets business.

We offer a unique opportunity to play a critical role in supporting systems that have significant business impact. As part of our team, you'll work closely with a Global DevOps team to ensure production system stability, actively monitor and remediate any system alerts, and address tech obsolescence by managing server patches, migrations, and more.

About the Role:

  • Provide first-level support to business users in the Asia Pacific region
  • Work collaboratively with a Global DevOps team to hand over critical issues in a 'Follow the Sun' model
  • Evaluate and remediate technical issues to maintain system stability

Your Background:

  • 5+ years' experience supporting applications within financial markets
  • Experience working with Java and Spring-based applications
  • Proficiency in relational databases, SQL, Unix, and Python scripting
  • Familiarity with health and alert tools such as Splunk and Grafana
  • Knowledge of application servers provisioning and monitoring (Linux/Microsoft)
  • Experience with AWS Cloud infrastructure

What We Offer:

  • A competitive salary of around $120,000 per annum
  • Hybrid and flexible working arrangements
  • One wellbeing leave day per year and up to five additional days leave based on length of service
  • Paid volunteer leave and donation matching
  • Range of benefits to support your physical, psychological, and financial wellbeing

At Macquarie, we value diversity, equity, and inclusion. We encourage people from all backgrounds to apply for a role, regardless of their identity. If you require adjustments to your working arrangements or the recruitment process, please let us know when applying.



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