Trading Applications Support Specialist
1 week ago
Job Title: Trading Applications Support Specialist
Job Summary: We are seeking a skilled Trading Applications Support Specialist to join our team in Sydney. As a key member of our global production support team, you will be responsible for providing day-to-day production regional support for Capital Markets Brokerage Trading Applications.
Key Responsibilities:
- Provide technical and functional desk support across multiple technologies used by Brokerage Capital Market applications.
- Support business and operations partners and clients, and liaise with upstream and downstream application teams.
- Work closely with other technology teams, including Development, Vendors, Infrastructure, and other software support teams.
- Resolve production incidents in an analytical and logical manner, and troubleshoot root cause.
Requirements:
- Experience working in an onsite/offshore model, particularly supporting APAC, UK, and US business lines.
- Experience in incident management, understanding of ticket workflows, and use of escalation. Experience with ServiceNow/ITIL Methodologies is mandatory.
- Excellent oral and written communication skills, with the ability to speak to traders confidently.
- Highly flexible and adaptable to change, with effective communication and interpersonal skills.
What We Offer:
A great hourly rate, and the opportunity to work as an on-site contractor with our client via Anton Murray Consulting.
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Sydney, New South Wales, Australia Anton Murray Consulting Full timeSenior Trading Application Support SpecialistOur client, a leading financial services firm, is seeking a highly skilled Senior Trading Application Support Specialist to join their Sydney office. As a key member of the global production support team, you will be responsible for providing day-to-day regional support for Capital Markets Brokerage Trading...
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