Technical Support and Network Operations Specialist

3 weeks ago


Adelaide, South Australia Career Panacea Full time

Overview

Career Panacea is a company that offers career growth opportunities to individuals. We are seeking an intern who can provide technical support and network operations services.

Job Description

The successful candidate will be responsible for providing technical assistance with hardware and software troubleshooting, including desktops, laptops, and peripheral devices such as printers and scanners.

In addition, the candidate will assist in basic network maintenance, resolving connectivity issues, and managing network devices like routers and switches.

The candidate will also create and update user guides, technical documentation, and knowledge base articles for internal use.

Furthermore, the candidate will respond to and resolve user queries related to operating systems, software, and other IT-related issues via email, phone, or in-person.

The candidate will track and manage IT inventory, ensuring accurate record-keeping and timely updates.

The candidate will monitor and log system activities to identify and resolve potential problems.

Benefits

The internship offers hands-on industry exposure, allowing the candidate to bridge the gap between education and employment with flexibility on a part-time basis.

There is high potential for securing a job following the completion of the internship for the right talent.

The placement fee is the lowest possible and is only charged if a successful placement is secured; there are no registration fees.

The candidate will have the opportunity to work alongside professionals in their industry, expanding their network, competencies, and career growth.

This internship offers a wealth of knowledge and transferable skills that the candidate can gain, and the host company will provide them with a work experience letter.

Salary

We estimate the salary for this position to be around $60,000 - $80,000 per year, depending on location and experience.



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