Membership Coordinator

3 days ago


North Adelaide, South Australia Next Gen Health & Lifestyle Clubs Full time
About the Role

We are seeking a highly motivated and customer-focused Membership Administrator to join our dynamic team at Next Gen Health & Lifestyle Clubs.

As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our membership administration processes.

You will work closely with our members, staff, and management to provide a high level of service and support, ensuring that our members feel valued and supported.

Key responsibilities will include:

  • Providing exceptional customer service and support to our members
  • Managing membership administration processes, including data entry and record-keeping
  • Working collaboratively with our sales and retention team to achieve sales and retention targets
  • Developing and maintaining strong relationships with our members and staff
  • Identifying and resolving customer complaints and issues in a timely and professional manner

We are looking for someone who is:

  • Customer-focused and passionate about delivering exceptional service
  • Highly organized and able to prioritize tasks effectively
  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team
  • Proficient in using technology, including Microsoft Office and CRM systems

In return, we offer a competitive salary and benefits package, as well as opportunities for career growth and development.

Next Gen Health & Lifestyle Clubs is a great place to work, with a culture that values teamwork, innovation, and customer satisfaction. We are committed to providing a safe and inclusive work environment, and we welcome applications from diverse candidates.

Please note that this is a full-time position, and you will be required to work Monday to Friday, with flexible hours and days as needed.

We are an equal opportunities employer and welcome applications from all qualified candidates. Please submit your application, including your resume and a cover letter, to [insert contact details].



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