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Membership Coordinator

2 months ago

North Adelaide, South Australia Next Gen Health & Lifestyle Clubs Full time
About the Role

We are seeking a highly motivated and customer-focused Membership Administrator to join our dynamic team at Next Gen Health & Lifestyle Clubs.

Key Responsibilities:

  • Retain members through exceptional customer service and communication.
  • Provide administrative support for membership-related tasks.
  • Work collaboratively with the team to achieve sales and retention targets.
  • Develop and maintain strong relationships with members to ensure a positive experience.
  • Utilize negotiation and problem-solving skills to resolve member inquiries and concerns.
  • Maintain accurate records and reports to track membership activity and sales performance.

About You

To be successful in this role, you will need to demonstrate:

  • Experience in customer sales and/or retention environments.
  • Strong customer service and problem-solving skills.
  • Well-developed negotiation and objection handling skills.
  • Experience working in a team environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales and retention targets.
  • Basic knowledge of Microsoft Office and Excel.

What We Offer

As a Membership Administrator at Next Gen Health & Lifestyle Clubs, you will have the opportunity to:

  • Work in a dynamic and supportive team environment.
  • Develop your skills and knowledge in customer service and sales.
  • Contribute to the growth and success of our business.
  • Enjoy a competitive salary and benefits package.
  • Be part of a company that values employee development and recognition.