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Membership and Ticketing Coordinator

2 months ago

Adelaide, South Australia BespokeHR Full time
About the Role

We are seeking a highly skilled and experienced Membership and Ticketing Coordinator to join our team at Netball SA. As a key member of our team, you will play a critical role in delivering exceptional customer service to our members and fans, while also supporting the growth and engagement of our member base.

Key Responsibilities
  • Support the development and implementation of our membership and ticketing strategies, ensuring alignment with our business objectives.
  • Manage ticket inventory and coordinate membership events, recognition programs, and activities.
  • Process monthly membership payments, handle membership enquiries, and oversee the packing and distribution of annual membership packs.
  • Collaborate with our Commercial team to meet partner deliverables for membership and ticketing programs.
  • Work closely with our Membership and Ticketing lead to achieve revenue targets and provide exceptional member and fan experiences.
Requirements
  • Previous experience in a similar role or customer service/sales, with a proven ability to deliver exceptional customer service.
  • Ticketing and membership experience, with a strong understanding of database management and customer relationship management systems.
  • Excellent written and verbal communication skills, with the ability to work effectively with internal teams and external stakeholders.
  • Strong attention to detail and organisational abilities, with the ability to work in a fast-paced environment.
  • Working with Children Check (or willingness to obtain) and a driver's license.
About Us

Netball SA is a leading sporting organisation in South Australia, committed to enhancing the reputation of the sport and communicating news of significance to members, fans, supporters, and the general public. We offer a dynamic and supportive work environment, with opportunities for training, development, and progression.

We are proud to be a part of the Netball Australia network and are committed to delivering exceptional customer service to our members and fans. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.