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Return to Work Specialist
1 month ago
EML, a leading Workers Compensation and Personal Injury Claims Management business, is committed to helping individuals recover from work-related injuries. Our team of dedicated professionals provides ongoing support during the return-to-work journey.
We are proud to be part of a growing community with over 4,000 employees across Melbourne and Regional Victoria. We foster a culture that values learning, growth, and career development.
The OpportunityThis permanent, full-time role based in Melbourne offers a unique chance to make a positive impact on someone's life every day. As a Return to Work Specialist, you will provide early, timely, and personal face-to-face claims management and return to work service to injured workers and employers.
You will proactively support the injured worker and employer through the recovery and return to work process. This role would suit a current Return to Work specialist looking for a new challenge.
Your Responsibilities- Provide workers' compensation advice to stakeholders such as workers, employers, and providers.
- Deliver personalised face-to-face assistance to workers and employers.
- Conduct community-based visits inclusive of but not limited to worksites or medical clinics on initial triage of a claim and at significant milestones during the life of a claim.
- Proactively proceed with appropriate case management to achieve sustainable return to work and restoration to the community outcomes.
- Assist in reviewing providers' performance and consult with Provider / Return to Work Specialist where required.
- Build and maintain relationships with internal and external stakeholders.
- Experience in Occupational Rehabilitation/Return to Work, Nursing, Allied Health or experience in Case Management is desirable.
- Knowledge of the Victorian workers compensation (preferred).
- Effectively listen and understand the needs of the customer and what is important to them to enable their recovery and return to work.
- Sound negotiation and influencing skills.
- Current Unrestricted Victorian Drivers Licence.
- Must reside in the Melbourne area.
We value diversity and inclusion in our workplace, providing equal opportunities for all employees. We strive to maintain an environment where everyone feels valued and respected.
EML offers:
- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super
Our salary for this position is approximately $80,000-$120,000 per annum, depending on experience. If you are passionate about making a difference in people's lives, please apply now.
