Return to Work Strategist

3 days ago


Melbourne, Victoria, Australia Gallagher Full time

About the Role

We are seeking an experienced Return to Work Specialist to join our team at Gallagher. This is a key leadership position that requires expertise in injury management and stakeholder communication.

Key Responsibilities

  • • Provide leadership as a subject matter expert within your team relating to recovery and return to work, while supporting your team manager and wider leadership group
    • Manage a small portfolio of high-risk injury claims, supporting injured workers and employers with their recovery, return to work, and return to health
    • Support Senior Case Managers with regular claim conferencing
    • Identify biopsychosocial risk factors leading to strategic recovery while achieving return to work goals
    • Identify claims at risk of developing secondary psychological injuries while implementing appropriate strategic measures to support injured workers back to full functional capacity
    • Undertake return to work visits and treater case conferences (both virtually and in-person) when required to support recovery and return to work outcomes
    • Apply a person-centered management approach focusing on injured workers' needs, by setting recovery goals and supporting them to achieve these

About You

  • • Workers Compensation scheme Claims Management experience or significant RTW knowledge and experience
    • Knowledge of Personal Injury Management concepts relating to Victoria's Workers Compensation Scheme
    • Excellent customer service skills and experience
    • Time management, administrative, and organisational skills
    • Experience in leading people, teams, or key initiatives as well as coaching and mentoring skills
    • Tertiary qualification in an appropriate discipline and/or demonstrated experience in a similar role is also ideal

About Us

  • • Attractive remuneration packaging and flexible work arrangements including work from home
    • Paid Parental Leave
    • Collaborative working environment – friendly, flexible, and supportive working environment which is built around great team support and rewarding opportunities
    • Opportunities for ongoing education and development
    • A dedication to your wellbeing through our peer support program, corporate health insurance discounts, and wellness programs
    • Staff benefits including additional purchased leave, volunteer leave days, retail discounts, and more
    • An estimated salary range of AU$85,000 - AU$105,000 per annum based on location and experience.


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