Customer Service and Operations Leader

3 weeks ago

Sydney, New South Wales, Australia Subway Full time

What We Offer:

  • A competitive salary of approximately $45,000 per year

About the Role:

Job Description

We are seeking a skilled Assistant Manager to join our team at Subway. As an Assistant Manager, you will play a crucial role in maintaining our high standards of customer service, food preparation, and store maintenance.

You will be responsible for:

  1. Ensuring exceptional customer experiences through friendly and efficient service
  2. Preparing and presenting food products according to our high standards
  3. Maintaining a clean and safe work environment
  4. Managing inventory and stock levels
  5. Monitoring sales and catering performance

In addition to your technical skills, you will also need to possess strong leadership qualities, including the ability to motivate and train your team members.

Key Responsibilities Include:

  • Food Preparation: Bake bread, prepare sandwiches, and present menu items to a high standard
  • Store Maintenance: Ensure cleanliness, organization, and adherence to health and safety standards
  • Team Leadership: Train and develop team members, manage conflicts, and promote a positive work environment
  • Sales and Catering: Monitor sales performance, manage catering orders, and meet targets

About You:

  • Leadership Experience: Proven track record of leading teams in a retail or hospitality environment
  • Communication Skills: Strong verbal and written communication skills to interact with customers, team members, and management
  • Flexibility: Ability to adapt to changing situations, priorities, and deadlines

Benefits:

  • Competitive Salary: Approximately $45,000 per year
  • Opportunities for Career Growth: Develop leadership skills and progress to supervisory or managerial roles
  • Flexible Working Hours: Work at times that suit your lifestyle and preferences

If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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