Senior Customer Service Leader

4 days ago


Sydney, New South Wales, Australia Recruit Personnel Full time

Role Overview

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We are seeking a highly skilled Senior Customer Service Leader to join our client's team at their Heatherbrae store. This is a fantastic opportunity for an experienced professional to take on a leadership role and oversee customer service operations, employee management, and store management.

The ideal candidate will have a strong background in senior-level customer-facing roles, preferably in the quick-service restaurant, bakery, supermarket, or retail cakeshop industry. They will possess excellent communication and interpersonal skills, with the ability to motivate and lead a team. Additionally, they should be proficient in maintaining high standards of customer service, have a valid driver's license, reliable transportation, and be willing to work across a 7-day roster as necessary.

Key Responsibilities

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  • Lead and manage customer service operations to deliver exceptional results">
  • Oversee employee management and performance">
  • Maintain store appearance and upkeep">
  • Ensure compliance with food safety regulations">
  • Collaborate with the management team to achieve business objectives">

About Our Client

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Our client is a well-respected, privately owned family business with a reputation for delivering quality products and exceptional customer service. As a member of their team, you will become part of a dynamic and supportive work environment, with opportunities for growth and development.

Salary and Benefits

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The salary for this position is estimated to be around $90,000 - $110,000 per annum, based on level of experience and qualifications. In addition to a competitive salary, our client offers a range of benefits, including opportunities for career advancement, a supportive work environment, and a chance to be part of a respected business.


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