Operations Leader
5 days ago
At Henley Beach Hotel, we are more than just a pub – we are a destination for locals and part of the community. We offer an exceptional guest experience every time.
Company OverviewWe are looking for a highly motivated Operations Leader to join our team. As a key member of our leadership team, you will be responsible for developing and training the team to ensure an exceptional guest experience. You will also manage the day-to-day operations of the venue, including opening and closing procedures, back-of-house administration, recruiting team members, rostering, and assisting guests.
Job SummaryThe successful candidate will have hospitality or retail leadership experience, ideally working across food, bars, and gaming. They will be able to lead, develop, and coach a large, multi-skilled team, with operational experience to achieve financial and business targets. The ideal candidate will have highly developed customer service skills and current industry RSA and RSG/RCG qualifications.
Key Responsibilities- Develop and train the team to deliver exceptional guest experiences
- Manage day-to-day operations of the venue, including opening and closing procedures, back-of-house administration, recruiting team members, rostering, and assisting guests
- Bring passion for good food and creating memorable moments for guests
- Be creative in developing and growing the business through initiatives
As an Operations Leader at Henley Beach Hotel, you can expect a competitive salary of $71,300 - $74,000 plus bonus opportunities. Our exclusive discount card offers discounts on ALH pubs, BWS, Dan Murphy's, Woolworths, Big W, and other Endeavour Group brands. We also offer paid parental leave, annual share purchase plan, awards nights, service recognition program, and career growth opportunities within ALH and Endeavour Group.
About UsAt Henley Beach Hotel, we're big but part of something bigger. We sit alongside well-known brands like Dan Murphy's, BWS, Pinnacle Drinks within the Endeavour Group. Together, we create moments that bring people together. We're serious about having a good time – creating a safe, inclusive, and fun place to be. We're all about creating a more sociable future, together – for our customers and each other.
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