Collections Team Leader

5 hours ago


Sydney, New South Wales, Australia OPS Garrison Lending Operations Pty Ltd Full time

Job Title: Collections Team Leader - Special Servicing Operations

About OPS Garrison Lending Operations Pty Ltd:

The company is a leading non-bank asset finance company, known for its signature Faster, Easier Finance.

We empower our people to make decisions that drive speed and agility. Our flexible work arrangement allows you to develop your professional interests beyond immediate roles. We celebrate different backgrounds and perspectives, aiming to create an inclusive workplace.

Your Role:

  • Collaborate with the Head of Collections to develop strategic plans aligned with company goals.
  • Develop a high-performing collections team.
  • Serve as the first point of contact for team escalations and business matters.
  • Identify technical skills gaps and deliver training interventions.
  • Conduct regular audits to ensure compliance with regulations and quality benchmarks.

What You Bring:

  • Proven experience in developing and leading high-performing teams.
  • Experience in supporting and leading transformation/change/growth.
  • Proven track record in collections performance.
  • Adaptability to high-paced environments.
  • Strong communication, problem-solving, and coaching/training skills.

Salary Information:

Based on industry standards and considering the location (Sydney or Melbourne), we estimate the salary to be around $120,000 - $150,000 per annum.

Benefits:

A hybrid working arrangement, flexibility to develop professional interests, and an inclusive workplace culture are some of the benefits you can expect.


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