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We are seeking a skilled professional to assume the role of Business Intake Manager, who will be responsible for overseeing and managing our firm's processes related to client acquisition and onboarding.
Key Responsibilities:
- Assist the Head of Business Intake in assessing, accepting, and onboarding new clients and matters;
- Manage and oversee various firm processes related to client intake;
- Collaborate with other teams to ensure seamless integration of new clients into our operations;
- Analyze and improve existing business processes to increase efficiency and productivity;
- Develop and implement strategies to enhance client satisfaction and loyalty.
Requirements:
- Bachelor's degree in a relevant field (e.g., business administration, law);
- At least 3 years of experience in a similar role or in a related field (e.g., sales, marketing, project management);
- Excellent communication and interpersonal skills;
- Able to work independently and as part of a team;
- Strong analytical and problem-solving skills;
- Proficient in Microsoft Office Suite and able to learn new software quickly.
Benefits:
- Competitive salary and benefits package;
- Opportunities for career growth and professional development;
- Collaborative and dynamic work environment;
- Recognition and rewards for outstanding performance.
About Us:
Our organization is a leading independent law firm in Australia, providing exceptional legal services across various matters. We value innovation, teamwork, and excellence in everything we do.
