Customer Service Leadership Role

4 weeks ago


Adelaide, South Australia Drakes Supermarkets Full time
Job Description

We are seeking a highly motivated and experienced professional to fill the role of Customer Service Management at Drake Supermarkets.

About Us

Drake Supermarkets is a leading retail industry success story, a family-owned and operated private company, and Australia's largest independently-owned supermarket chain.

Our unprecedented growth provides excellent career opportunities within our organisation.

Key Responsibilities
  • Lead by example in a highly competitive supermarket environment.
  • Demonstrate unparalleled commitment to customer service and promote a positive attitude among team members.
  • Apply strong leadership and delegation skills to manage and coach teams effectively.
  • Foster a culture of work health and safety standards and ensure compliance across all areas of Adelaide.
Requirements
  • A passion for delivering exceptional customer experiences.
  • Excellent communication and interpersonal skills to liaise with management, team members, customers, and external stakeholders.
  • Ability to problem-solve, motivate teams, and lead by example.
What We Offer

As a Customer Service Manager at Drake Supermarkets, you can expect:

  • A competitive salary range of $80,000 - $110,000 per annum.
  • A dynamic and supportive work environment that encourages growth and development.
  • Ongoing training and coaching opportunities to enhance your skills and knowledge.


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