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Customer Service Specialist

1 month ago


Adelaide, South Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

About Allianz Australia

We are a leading insurance and asset management brand, with a diverse workforce and a commitment to fostering an equitable workplace. We believe in celebrating diversity and inclusion, where people from all backgrounds can thrive and contribute their unique perspectives.

Our Values

We care about everything that makes you, you. We are committed to securing the future of our customers, partners, and the community. Our values include lifelong learning, development, and global mobility.

Job Description

This is a customer-facing role where you will be responsible for delivering excellence in customer contact to ensure positive outcomes. You will follow processes and apply customer sales & service techniques to achieve targets.

Responsibilities

  • Manage a portfolio of Inbound and Outbound sales calls within set SLA's.
  • Ensure new business and sales initiatives are understood and delivered to customers.
  • Actively contribute to process and service improvement initiatives.

About You

You will need experience in a general insurance organisation or a customer service focussed role. You should be able to build effective relationships internally and externally with customers and stakeholders.

What's on Offer

We offer a range of benefits including flexible working arrangements, access to training and development opportunities, and a competitive salary.

Salary

The estimated annual salary for this role is $85,000 - $105,000 AUD, depending on experience.

Join Us

If you require any support or adjustments to participate equitably in our recruitment process, please let us know.