Order Processing Specialist

1 week ago


Sydney, New South Wales, Australia Icon Group Full time
Position: Order Entry Technician

Company: Icon Group

Role Overview:
We are looking for a dedicated Order Entry Technician to manage the reception and input of manufacturing orders within our compounding facility. This role is crucial in ensuring that all orders are processed accurately and efficiently, maintaining a high standard of service for our clients.

Key Responsibilities:
  • Receive and schedule customer orders for production as necessary.
  • Interpret and understand customer requirements to ensure clarity in order processing.
  • Accurately enter customer orders into the computer system.
  • Communicate essential information to all relevant personnel.
  • Address customer inquiries and resolve any complaints effectively.

What We Seek:
  • Strong customer service abilities.
  • Proficient data entry skills.
  • Effective time management and organizational skills.
  • Familiarity with GMP production processes and pharmaceutical products is advantageous.

Application Process:
If you possess the skills and attributes we are looking for, we encourage you to submit your application, including a cover letter and resume.

COVID Health Requirement:
By applying, you acknowledge that compliance with any applicable public health orders or regulations may be required. This includes providing information regarding your COVID vaccination status upon request.

Icon Group values diversity and is committed to fostering an inclusive workplace for all employees.

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