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Order Processing Specialist
2 months ago
Company Overview:
Icon Group is a leader in providing innovative pharmacy and compounding services across Australia and New Zealand. With a commitment to excellence, we specialize in the preparation of sterile compounded medications for patients in healthcare settings.
Role Overview:
We are seeking a dedicated Order Entry Technician to join our dynamic team. This role involves managing the receipt and entry of orders for production within our compounding facility, utilizing various systems to ensure efficiency and accuracy.
Key Responsibilities:
- Process customer orders and coordinate their production timelines.
- Interpret and comprehend customer requirements to ensure precise order fulfillment.
- Accurately input customer orders into the system, maintaining high standards of data integrity.
- Facilitate effective communication with team members and external clients to optimize workflow.
- Address customer inquiries and resolve any issues that may arise.
Candidate Profile:
We are looking for individuals who possess:
- Exceptional customer service abilities.
- Strong data entry skills with attention to detail.
- Effective time management and organizational capabilities.
- Familiarity with GMP production processes and pharmaceutical products is advantageous.
Application Process:
If you believe you meet the qualifications outlined above, we encourage you to submit your application. Please include a cover letter and resume for consideration.
COVID Health Requirement:
By applying, you acknowledge that compliance with applicable public health orders and regulations is necessary for this role, including providing information regarding your COVID vaccination status if requested.
Icon Group values diversity and is committed to fostering an inclusive workplace for all employees.
