Order Management and Customer Service Specialist
2 months ago
We are seeking a highly organized and detail-oriented Order Management and Customer Service Specialist to support our operations and ensure smooth and efficient processes.
Key Responsibilities:- Create Estimates: Prepare and send estimates to customers based on their requirements.
- Process Purchase Orders (PO): Create invoices, generate POs with vendors, and manage the entire order processing cycle in Quickbooks.
- Confirm Orders: Communicate with customers to confirm their orders and provide necessary information.
- Manage Tracking Information: Input tracking numbers into QuickBooks Online (QBO) and send tracking details to customers via email.
- Send Daily Reports: Compile and send daily reports detailing invoices, pricing, POs, and costs.
- Send Invoices: Issue invoices to customers upon shipment confirmation and ensure all billing details are accurate.
- Calculate Shipping Estimates: Determine shipping costs for products based on FedEx zones and provide accurate estimates to customers.
- Lead Management: Input lead sheets from vendor events and incoming email inquiries into HubSpot and maintain up-to-date records.
- Update Product Information: Pull image URLs from the website and add them to the appropriate tools and databases. Update product pages on website.
- Customer Follow-up: Follow up with customers regarding sample testing, determine next steps.
About Remote Staff: We offer 100% work-from-home opportunities, competitive compensation, and 100% coverage on Government Contributions Remittance. Our team has 17+ years of experience in the remote work industry, helping over 8K Filipinos establish virtual careers with international clients since 2007.
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Order Management and Customer Service Specialist
2 months ago
Sydney, New South Wales, Australia Remote Staff Full timeJob Summary:We are seeking a highly organized and detail-oriented Order Management and Customer Service Specialist to support our operations and ensure smooth and efficient processes.Key Responsibilities:Create Estimates: Prepare and send detailed quotes to customers based on their requirements.Process Purchase Orders: Create invoices, generate purchase...
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Sydney, New South Wales, Australia Remote Staff Full timeOrder Management and Customer Service SpecialistRemote Staff is seeking a highly organized and detail-oriented Order Management and Customer Service Specialist to support our operations. The ideal candidate will be responsible for administrative tasks to ensure smooth and efficient processes.Key Responsibilities:Create Estimates: Prepare and send estimates...
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Order Management and Customer Service Coordinator
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Sydney, New South Wales, Australia Remote Staff Full timeOrder Management and Customer Service SpecialistWe are seeking a highly organized and detail-oriented Order Management and Customer Service Specialist to support our operations and ensure smooth and efficient processes.Key Responsibilities:Create Estimates: Prepare and send estimates to customers based on their requirements.Process Purchase Orders (PO):...
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Order Management Specialist
1 month ago
Sydney, New South Wales, Australia Remote Staff Full timeOrder Management and Customer Service SpecialistWe are seeking a highly organized and detail-oriented Order Management and Customer Service Specialist to support our operations and ensure smooth and efficient processes.Key Responsibilities:Create Estimates: Prepare and send estimates to customers based on their requirements.Process Purchase Orders (PO):...
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Order Management Specialist
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Sydney, New South Wales, Australia Remote Staff Full timeOrder Management and Customer Service SpecialistWe are seeking a highly organized and detail-oriented Order Management and Customer Service Specialist to support our operations and ensure smooth and efficient processes.Key Responsibilities:Create Estimates: Prepare and send estimates to customers based on their requirements.Process Purchase Orders (PO):...
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