Financial Administrator
4 weeks ago
About the Opportunity
HBF Australia is seeking a highly organised and proactive Financial Administrator to perform financial administration processes while providing exceptional service and support to members and staff.
Key Responsibilities:
- Process bulk receipts for member contributions.
- Import and action messages from our banking partner.
- Manage bank account and credit card rejections.
- Respond to and action telephone, email, and internet correspondence.
- Notify members of charge and log refunds.
- Run arrears process to notify members.
- Action refund requests for memberships.
- Process claims daily and issue remittances.
- Manage financial claims adjustments.
- Complete receipting and reconciliation of incoming payments.
- Manage contribution payment rejections.
- Perform end-of-month processes.
- Prepare routine reports and lodgements.
Key Requirements:
- Moderate level of financial reporting experience.
- Ability to provide effective administrative support in a complex organisation.
- Proven organisational and time management skills.
- Strong written, oral, and interpersonal skills.
- Ability to compile correspondence, reports, and presentations.
- Adaptability and resilience in a changing environment.
- Strong relationship-building skills.
About HBF Australia
HBF Australia is a not-for-profit health fund with a clear vision and a team of passionate people dedicated to providing exceptional service and support to our members.
We offer a range of benefits, including fully subsidised hospital insurance, additional wellbeing days, volunteering opportunities, and career development programs.
At HBF Australia, we celebrate diversity and welcome applications from diverse groups.
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