Technical Support Specialist

1 week ago

Canberra, ACT, Australia beBeeSupport Full time $60,000 - $80,000
Job Description

We're seeking an exceptional technical support professional to join our team. In this role, you'll provide critical assistance to clients via telephone contact, resolving software, hardware, and network operations difficulties.

You will be responsible for accurately documenting calls and cases, managing time and workload to meet predetermined service levels, and maintaining data accuracy in the Service Centre.

This position requires strong analytical and diagnostic skills, as well as proficiency in Microsoft Office, MS Exchange, and MS Windows networks.

  • Technical Support Specialist

    2 weeks ago

    Canberra, ACT, Australia beBeeSupport Full time $90,000 - $110,000

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. This role involves providing initial technical assistance to end-users and clients, as well as assisting with advanced support as required.Key ResponsibilitiesRespond promptly and professionally to service requests via phone, email, and ticketing...

  • Technical Support Specialist

    2 weeks ago

    Canberra, ACT, Australia beBeeCustomer Full time $80,000 - $125,000

    Job Summary:Role OverviewWe are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team.About the Role:Support Existing Customers: Provide exceptional support to existing customers, addressing their queries and concerns in a timely and professional manner.Hardware Maintenance: Manage hardware maintenance, replacement, and...

  • Technical Support Specialist

    2 weeks ago

    Canberra, ACT, Australia beBeeTechnical Full time $60,000 - $100,000

    Job SummaryWe are looking for a skilled professional to fill the role of Technical Support Specialist.Key Responsibilities:Providing first and second-level technical support for various ICT issues with a focus on learning and collaboration.Helping to resolve client tickets while maintaining clear, friendly, and timely communication.Working with Microsoft...

  • Technical Support Specialist

    2 weeks ago

    Canberra, ACT, Australia beBeeCustomer Full time $100,000 - $120,000

    Job OverviewThe role of a Technical Support Specialist is critical to ensuring the continued growth and success of our business. As a key member of the team, you will provide exceptional customer service to our clients, resolving technical issues in a timely and professional manner.Key Responsibilities:Provide technical support to existing customers via...

  • Technical Specialist

    2 weeks ago

    Canberra, ACT, Australia beBeeSolution Full time $100,000 - $140,000

    Job Title: Technical SpecialistThis is a key technical role within our Operations Team. We are seeking a Technical Specialist to join our team providing solution design, configuration, installation, technical support, training and testing. Reporting to our Project Manager, you will be responsible for delivering and supporting technical solutions within...

  • Technical Support Expert

    2 weeks ago

    Canberra, ACT, Australia beBeeExceptional Full time $60,000 - $100,000

    **Exceptional Technical Support Specialist Wanted**About the Role:We are seeking a skilled and dedicated individual to join our team as an Exceptional Technical Support Specialist. As the first point of contact for our clients, you will be responsible for delivering exceptional technical support and ensuring smooth operations through effective...

  • Technical Support Specialist

    2 weeks ago

    Canberra, ACT, Australia beBeeTechnical Full time $80,000 - $104,000

    Job Title: Technical Support SpecialistOur company is seeking a proactive and enthusiastic level 1 support agent to provide fast, efficient, and friendly customer service.Responsibilities:\Respond to and resolve customer requests related to software, hardware, and network operations difficulties.\Accurately document calls and incidents.\Manage time and...

  • Technical Support Expert

    1 week ago

    Canberra, ACT, Australia beBeeCustomer Full time $80,000 - $120,000

    Service Desk Specialist RoleThis position plays a crucial part in enhancing our customer experience.Resolve technical issues while maintaining open communication and collaboration.The ideal candidate will possess excellent analytical skills, strong problem-solving abilities, and effective communication skills.Key responsibilities:Provide high-quality support...

  • Performance Test Technical Specialist

    2 weeks ago

    Canberra, ACT, Australia Hitech Personnel Full time

    **Reference #**:- JF/JJ2021**Title**:- Performance Test Technical Specialist – LoadRunner, Performance Centre, Micro Focus**Category**:- ICT**Location**:- ACT**Work Type**:- Contract**Remuneration**:- $Neg**Term**:- 12 months + 3 year e**Description**:- **3-year Contract opportunity**:- **Work in Australia's Capitol**:- **Opportunity to join a nationwide...

  • Technical Support Specialist

    2 weeks ago

    Canberra, ACT, Australia beBeeField Full time $90,000 - $120,000

    Job DescriptionThis role involves providing technical support to continue the function of Global ICT Logistics. The incumbent will work closely with personnel within the ICT Contracts and Asset Management Division, ICT Strategy and Investment Management Branch.Receipting and tracking of ICT assets, consumables, both domestic and international.The management...