Technical Support Expert

5 days ago

Canberra, ACT, Australia beBeeCustomer Full time $80,000 - $120,000
Service Desk Specialist Role

This position plays a crucial part in enhancing our customer experience.

  • Resolve technical issues while maintaining open communication and collaboration.

The ideal candidate will possess excellent analytical skills, strong problem-solving abilities, and effective communication skills.

Key responsibilities:

  • Provide high-quality support through phone, email, and chat.
  • Work with Microsoft technologies, including 365, Windows Server, Active Directory, and Azure AD.
  • Support cloud services like Teams, SharePoint, Exchange, and Azure.

Qualifications:

  • Strong understanding of technical concepts and passion for technology.
  • Excellent customer service skills with a proactive approach to continuous improvement.

By joining this team, you will have the opportunity to develop your skills and work collaboratively to deliver exceptional results.

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