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Insurance Claims Specialist

1 month ago

North Lakes, Queensland, Australia Fuse Recruitment Full time

Fuse Recruitment, a specialist recruitment agency for the insurance industry, is seeking an experienced Insurance Claims Specialist to join their team. With a strong focus on customer satisfaction and claim processing efficiency, this role offers a unique opportunity for individuals with claims management experience in a complex environment.

**Job Overview**

The successful candidate will be responsible for managing end-to-end claims processes, liaising with customers, negotiating options, and working within set procedures to ensure efficient and effective claim processing.

**Key Responsibilities:**

  • Liaise with customers to provide professional support and negotiate options as required
  • Work within established procedures and standards to process claims efficiently and effectively
  • Maintain accurate records and communicate clearly with stakeholders

**Required Skills and Qualifications:

  • Proven track record of claims management experience in a complex Customer Service environment
  • Excellent communication and phone skills, with the ability to build rapport with customers
  • Highly organized and able to work under pressure in a fast-paced environment
  • Able to analyze situations critically and make sound decisions

**Benefits Package:**

  • Competitive salary ($70,000 - $90,000 per annum)
  • Ongoing training and development opportunities
  • Opportunity to work with a reputable client in the insurance industry
  • Benefits including annual leave, sick leave, and public holidays

**About Fuse Recruitment:

We specialize in recruitment for the insurance industry and have an extensive network of clients across Australia. Our team is dedicated to providing exceptional service and finding the best candidates for our clients' roles. If you're a motivated and experienced Insurance Claims Specialist looking for a new challenge, we'd love to hear from you.