Insurance Dispute Resolution Specialist

3 days ago


North Lakes, Queensland, Australia Auto & General Full time
Job Description

We are seeking a highly skilled Insurance Dispute Resolution Specialist to join our team at Auto & General.

Key Responsibilities:
  • Determine the proper policy coverage to conclude, investigate and evaluate assigned cases, providing superior claims service.
  • Negotiate with third parties and insurers to obtain a suitable outcome through effective communication and negotiation skills.
  • Manage a portfolio of liability files, assessing liability and recovery potential with careful preparation and attention to detail.
Requirements:
  • A sound knowledge of the claims process and its application in determining policy coverage.
  • Excellent negotiation and conflict resolution skills, able to work effectively and confidently with multiple stakeholders.
  • Able to deal with ambiguity and uncertainty, making confident decisions with sound judgement.
  • Prior experience in debt collection, paralegal or insurance claims will be highly regarded.
Working Environment:
  • This role involves working independently, with strong time management capabilities and self-motivation.
Compensation:

The estimated salary for this position is $85,000 - $110,000 per annum, depending on location and experience. This is a competitive remuneration package that reflects the importance of this role in delivering excellent customer outcomes.



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