Claims and Risk Management Specialist
4 days ago
The Complex & Legal Claims Consultant role at Fuse Recruitment presents a unique opportunity for a skilled professional to join a dynamic team in the insurance industry. With a focus on complex liability and legal claims, this position demands strong analytical and problem-solving skills.
About the RoleAs a Complex & Legal Claims Consultant, you will be responsible for managing a portfolio of complex liability and legal files within the liability claims department. Your primary objective will be to achieve cost-effective and quality claims handling through robust relationships with team members, internal, and external service providers.
- Manage a portfolio of complex liability and legal files, ensuring timely and effective resolution.
- Assess liability and settlement outcomes, applying Insurance Contracts Act and relevant legislation.
- Negotiate with third parties, insurers, and legal representatives, including recovery agents and credit hire organisations.
- Develop and maintain strong relationships with our panel of legal suppliers.
- Apply settlement methodology, adhering to company procedures and relevant legislation.
Fuse Recruitment specialises in recruitment for the insurance industry, partnering with a broad range of established clients. Our expertise lies in sourcing top talent for various roles, including underwriting, broking, and claims professionals.
What We OfferWe provide a supportive environment that fosters growth and development. As a Complex & Legal Claims Consultant, you can expect:
- Paid training (4 weeks)
- 'Earn to Learn' Program – guaranteed bonuses for first 6 months
- Additional days of leave – you'll receive a paid 'ME' day and one paid volunteer leave day annually
- Option to purchase up to two additional weeks of leave per year
- Paid parental leave
- Continuous development opportunities
- Insurance discounts & employee benefits
- High performance is rewarded ($$$$)
This role offers an exciting opportunity for career growth and advancement in the insurance industry. If you're a motivated professional with a passion for claims management, we encourage you to apply.
-
Senior Claims Specialist
2 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking a highly skilled Senior Claims Specialist to join our team at Auto & General. As a Senior Claims Specialist, you will play a critical role in managing a portfolio of complex, high-value claims for customers experiencing vulnerability and/or traumatic claim events.Key Responsibilities:End-to-end management of complex claims,...
-
Operational Risk Management Specialist
1 month ago
North Lakes, Queensland, Australia Auto & General Full timeAbout The RoleWe are seeking an experienced Operational Risk Management Specialist to join our team at Auto & General. As a key member of our Recoveries and Settlements leadership team, you will play a critical role in delivering our risk management strategy.Your key responsibilities will include:Coordinating and facilitating the delivery of specific...
-
Claims Management Specialist
6 days ago
North Lakes, Queensland, Australia Auto & General Full timeJob Description:We are seeking an experienced Claims Management Specialist to join our team at Auto & General. In this role, you will be responsible for managing a portfolio of complex, high-value claims.Key Responsibilities:End-to-end management of a portfolio of claims, ensuring timely and effective resolution.Built and maintained strong relationships with...
-
Claims Resolution Specialist
2 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeClaims Resolution SpecialistAt Auto & General, we're seeking a highly skilled Claims Resolution Specialist to join our team. As a Claims Resolution Specialist, you will be responsible for delivering superior claims service, determining proper policy coverage, and investigating, evaluating, and negotiating assigned cases.Key Responsibilities:Manage a...
-
Claims Resolution Specialist
4 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeClaims Resolution SpecialistAt Auto & General, we're seeking a skilled Claims Resolution Specialist to join our team. As a Claims Resolution Specialist, you will be responsible for delivering exceptional claims service, ensuring that our customers receive the best possible outcome.Key Responsibilities:Determine proper policy coverage to conclude,...
-
Motor Claims Quality Assurance Specialist
3 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the RoleThe Motor Claims Quality Assurance Specialist will play a key role in the ongoing development of the Motor Claims & Assessing Quality Assurance program. The incumbent will be actively involved in the ongoing efficient monitoring of compliance for the Motor Supply Chain, Assessing Support Officers, Customer Service Officers, and Fraud.This role...
-
Claims Resolution Specialist
4 weeks ago
North Lakes, Queensland, Australia Open Full timeClaims Specialist RoleWe are seeking a skilled Claims Specialist to join our team at Open. As a Claims Specialist, you will be responsible for managing customer claims from initiation to resolution, ensuring timely and fair outcomes for our customers.Key Responsibilities:Advocate for customers and keep them informed throughout the claims process.Manage...
-
Insurance Claims Manager
1 week ago
North Lakes, Queensland, Australia Auto & General Full timeJob SummaryWe are seeking a highly skilled Insurance Claims Manager to join our team at Auto & General.About the RoleThis is an exciting opportunity for a motivated and results-driven professional to manage complex claims, prioritize tasks, and drive results in a dynamic environment.Key ResponsibilitiesClaims Management: Manage complex insurance claims from...
-
Head of Claims Management
1 month ago
North Lakes, Queensland, Australia Auto & General Full timeAbout UsAt Auto & General, we're dedicated to providing innovative insurance solutions that protect our customers in times of need. Our comprehensive range of general insurance products safeguards individuals on the road, at home, and during travel, including car, motorcycle, home, contents, pet, and travel insurance, as well as roadside assistance.Our core...
-
Claims Resolution Specialist
1 month ago
North Lakes, Queensland, Australia Open Full timeRole OverviewWe are seeking a skilled Claims Resolution Specialist to join our Customer Operations team at Open. As a key member of our team, you will be responsible for managing customer claims from initiation to resolution, ensuring timely and effective communication with customers throughout the process.Key ResponsibilitiesAdvocate for customers and...
-
Claims Resolution Specialist
3 weeks ago
North Lakes, Queensland, Australia Open Full timeClaims and Customer Solutions SpecialistWe are seeking a talented Claims and Customer Solutions Specialist to join our team at Open. In this exciting role, you will be the primary point of contact for customers, providing exceptional service and support throughout the claims process.Key Responsibilities:Manage customer claims from initiation to resolution,...
-
Enterprise Risk Management Specialist
1 week ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the RoleAs our new Enterprise Risk Management Specialist, you will support the Recoveries and Settlements leadership team to deliver our risk management strategy. You will ensure that all aspects of the risk management framework are completed and complied with.You will:Risk Identification and AssessmentCoordinate and facilitate the delivery of specific...
-
Home Claims Consultant
4 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the Role:We are seeking a skilled and customer-focused individual to join our team as a Home Claims Consultant. In this role, you will be responsible for managing the entire claims process, from initial contact to resolution, ensuring that our customers receive exceptional service and support.Key Responsibilities:Manage claims from start to finish,...
-
Claims Negotiation Specialist
1 month ago
North Lakes, Queensland, Australia Auto & General Full timeWe are seeking a skilled Claims Negotiation Specialist to manage a portfolio of Settlements files within our Recovery & Settlements Department. The ideal candidate will have a sound knowledge of the claims process, sharp analytical skills, and excellent negotiation and communication abilities.Key Responsibilities:Manage a portfolio of liability filesAssess...
-
Claims Operations Specialist Motor Claims
1 week ago
North Lakes, Queensland, Australia Auto & General Full timeAuto & General is seeking a skilled Claims Operations Specialist Motor Claims to play a key role in the development and implementation of our Motor Claims program. As part of this team, you will be responsible for monitoring compliance with established quality assurance procedures, conducting technical reviews to ensure accuracy and efficiency, and...
-
Claims Resolution Specialist
5 days ago
North Lakes, Queensland, Australia Auto & General Full timeAuto & General Insurance Claims Consultant RoleWe are seeking an experienced Claims Resolution Specialist to join our team at Auto & General. This is a challenging and rewarding opportunity for a skilled professional who can effectively handle claims, negotiate with clients, and provide exceptional customer service.About the Role:We offer a competitive...
-
Claims Recovery Specialist
6 days ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking a skilled Claims Recovery Specialist to join our team at Auto & General. In this role, you will be responsible for delivering superior claims service, investigating and evaluating assigned cases to determine proper policy coverage, and negotiating with third-party insurance providers (TPIs) to maximise recovery amounts.Key...
-
Knowledge Consultant
2 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeJob SummaryWe are seeking a highly skilled Knowledge Consultant - Claims to join our team at Auto & General. The successful candidate will be responsible for managing and maintaining our knowledge base to ensure it remains up-to-date and relevant to our Claims & Assessing team.Key ResponsibilitiesCreate and maintain knowledge articles and requests within...
-
Knowledge Specialist
5 days ago
North Lakes, Queensland, Australia Auto & General Full timeAbout UsAuto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.Salary InformationWe offer a competitive salary package with an estimated annual remuneration of $90,000-$120,000 depending on experience. This includes...
-
Insurance Claims Specialist
2 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeJob Description(Insurance) Providing delivery of superior claims service, determining proper policy coverage to conclude, investigate, evaluate and negotiate assigned cases.No insurance experience required Sharp eye for detail Well grounded negotiation and communication skillsAble to deal effectively and confidently with conflict Effective time management...