Insurance Claims Team Lead Opportunity

5 hours ago


North Lakes, Queensland, Australia Fuse Recruitment Full time

Fuse Recruitment is proud to present a challenging and rewarding opportunity for an experienced Insurance Claims Team Leader to join their dynamic team.

Role Overview

The successful candidate will be responsible for leading a dedicated team of settlements specialists, ensuring the best client and company outcomes are achieved while delivering exceptional service to all stakeholders.

About the Role

As a Team Leader, you will:

  • Deliver superior service and cost outcomes in line with key performance indicators and overall department objectives
  • Coach, train, and mentor direct reports to maximise saving opportunities and improve technical expertise
  • Review, interpret, and report on team and department results and trends
  • Conduct regular performance reviews to ensure alignment with goals and objectives
  • Develop and implement processes to maximise savings potential and create fair outcomes for all stakeholders
  • Provide technical claims advice and assistance to the team and across the business
  • Review and approve complex claims decisions

About You

To be successful in this role, you will need:

  • Strong settlements or insurance claims experience
  • Negotiation, liability, and conflict resolution skills
  • Proven ability to provide data analysis with strong written and verbal communication skills
  • Ability to maintain strong relationships with internal and external stakeholders
  • Excellent customer service skills

What We Offer

We offer a competitive salary package, including:

  • A comprehensive compensation and benefits package
  • Paid training and professional development opportunities
  • A positive and supportive work environment
  • The chance to work with a dynamic and growing organisation

Estimated Salary: AU$90,000 - AU$110,000 per annum

Please note that the salary range is an estimate based on industry standards and may vary depending on individual circumstances.



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