Administrative Support Specialist

6 days ago

Brisbane, Queensland, Australia The Busy Group Full time

About the Role

We are seeking a highly skilled and experienced Administrative Support Specialist to join our team at The Busy Group. As an Administrative Support Specialist, you will play a critical role in supporting the Joint Transition Authority (JTA) coaches and team by providing administrative, customer service, and data support activities that contribute to the transition of eligible Australian Defence Force (ADF) Members from their military to civilian life.

Key Responsibilities

  • Provide administrative support to the JTA coaches and team, including managing a group inbox, responding to queries, and maintaining accurate records.
  • Act as a key point of contact for Defence members looking to transition, providing guidance on the transition process and answering questions.
  • Support the development and implementation of data collection and reporting systems to track transition progress.
  • Collaborate with internal stakeholders to ensure seamless communication and coordination of transition activities.
  • Contribute to the development and maintenance of databases and tracking documents to support transition activities.

Requirements

  • Minimum 5 years' experience in an administrative role, preferably in a similar industry.
  • Demonstrated high-level ICT skills, particularly in the use of Microsoft Office suite.
  • Experience in calendar management and record management systems.
  • Ability to maintain confidentiality and handle sensitive information.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Baseline Security Clearance or ability to obtain.
  • Ability to obtain a Blue Card and National Police Check.
  • Open drivers license.
  • Australian citizenship.

About The Busy Group

The Busy Group is a not-for-profit organisation with 45 years of experience as a community partner. We offer a range of employment services and programs, vocational training, apprenticeships, mentoring, NDIS, disability employment support, specialist schools, and allied health services. Our purpose is to make skills, education, and employment accessible to every person, so they can create their own world of unbounded possibilities.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for career progression and professional development.
  • A supportive and inclusive work environment.
  • Access to training and development programs.
  • A chance to make a real difference in the lives of Defence members and their families.

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