Claims Management Specialist

5 days ago


Eight Mile Plains, Queensland, Australia RACQ Full time

About the Role:

We are seeking a Claims Management Specialist to join our team in a permanent full-time role. The successful candidate will manage a diverse portfolio of motor claims, identifying recovery and settlement opportunities, liaising with internal and external stakeholders, and making financial decisions in a collaborative team environment.

About You:

  • Strong people skills and a proven ability to work well within a team in a fast-paced environment
  • Excellent written, verbal, and interpersonal communication skills
  • Previous experience with debt recovery or claims management in the Insurance industry is highly desirable
  • Demonstrated ability to effectively manage priorities and drive own performance
  • Strong negotiation and conflict resolution skills
  • Ability to demonstrate flexibility and adaptability with a willingness to contribute to continuous improvement, skills development, and change

What We Offer:

  • Financial benefits and discounts on a range of banking, assistance, and insurance products
  • Give back to our communities with paid volunteer leave, payroll giving, and volunteering for community events
  • A range of flexible working and leave options, including parental leave, purchased leave, cultural observance leave, and personal leave

About RACQ:

RACQ is a leading provider of insurance and financial services in Queensland, committed to delivering better, smarter solutions for our members. We are passionate about building a diverse and inclusive workplace and encourage applications from candidates from diverse backgrounds.



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